According to Gartner, ‘This Magic Quadrant evaluates 20 service providers’ capabilities to deliver SAP S/4HANA application assessment, implementation and management services on a worldwide basis.' 'The Magic Quadrant is focused on the full life cycle of SAP S/4HANA application services, spanning project-based assessment and implementation, and multiyear application management services (AMS). Analysts evaluate service providers for their ability to deliver a discrete or comprehensive set of assessment, implementation and management services for clients worldwide.’
The Gartner report states, ‘Assessment services are discrete, project-based services to assess the impact of either a new SAP S/4HANA implementation or a migration from a legacy platform(s) to SAP S/4HANA. These services include consulting and potentially proof of concept (POC) and cover the analysis of applicability of all SAP S/4HANA products, applications, databases, analytics, middleware, mobile and other technologies (on-premises and cloud-based).’
It goes on to say: ‘Implementation services are discrete, project-based implementations of SAP S/4HANA applications without ongoing management responsibilities.’
Commenting on Management Services, Gartner states ‘Management services are ongoing services focused on SAP S/4HANA applications that are provided as part of a multiyear-based agreement and managed against defined quality metrics.’
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Gartner, Magic Quadrant for SAP S/4HANA Application Services, Worldwide, 14 June 2021, Allan Wilkins, Jaideep Thyagarajan, Fabio Di Capua, Peter Adamo, Duy Nguyen, Luis Pinto.
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