According to Gartner, ‘This Magic Quadrant evaluates 20 service providers’ capabilities to deliver SAP S/4HANA application assessment, implementation and management services on a worldwide basis. The Magic Quadrant is focused on the full life cycle of SAP S/4HANA application services, spanning project-based assessment and implementation, and multiyear application management services (AMS).Analysts evaluate service providers for their ability to deliver a discrete or comprehensive set of assessment, implementation and management services for clients worldwide.’
The Gartner report states, ‘Assessment services are discrete, project-based services to assess the impact of either a new SAP S/4HANA implementation or a migration from a legacy platform(s) to SAP S/4HANA. These services include consulting and potentially proof of concept (POC) and cover the analysis of applicability of all SAP S/4HANA products, applications, databases, analytics, middleware, mobile and other technologies (on-premises and cloud-based).’
It goes on to say: ‘Implementation services are discrete, project-based implementations of SAP S/4HANA applications without ongoing management responsibilities.’
Commenting on Management Services, Gartner states ‘Management services are ongoing services focused on SAP S/4HANA applications that are provided as part of a multiyear-based agreement and managed against defined quality metrics.’
‘We are really pleased to be positioned as a Leader in the 2021 Gartner Magic Quadrant for SAP S/4HANA Application Services, Worldwide,’ said Michael Rasch, Global SAP Leader, PwC. ‘We are proud to help our clients solve their most important problems, drive operational excellence and achieve their digital ambitions with the power of SAP solutions. As one of SAP’s premier partners, we've introduced a new formula that gets transformation done right. It is a unique equation that combines our deep sector expertise and business-led perspective with SAP’s innovation- powering software. Backed by our BXT (Business, eXperience, Technology) approach and implemented right the first time, we help our clients accelerate growth and sustain value through user-centered transformation. By doing that we enable organisations to blend digital transformation and next generation ERP to simplify, standardise and innovate. We call our new formula Transcend with PwC.’
Gartner, Magic Quadrant for SAP S/4HANA Application Services, Worldwide, 14 June 2021, Allan Wilkins, Jaideep Thyagarajan, Fabio Di Capua, Peter Adamo, Duy Nguyen, Luis Pinto.
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