Global Consumer Insights Survey 2020

Coming soon

Register for updates below

Coming soon - PwC report about the urban consumer

Cities tend to attract brand-savvy, trend-tracking consumers and it is these individuals who tend to be the arbiters of change. If business executives learn what urban consumers care about, they’ll be able to make better decisions about where and how to invest.

In our upcoming Global Consumer Insights Survey study, PwC will highlight the changing behaviour of 20,000 urban consumers and how COVID-19 has impacted them, synthesise this information with other data about cities, and explore business opportunities that help ensure value chains address global events.

Coming soon

Global consumer insights survey 2020

Register/login for updates and a copy of the report at launch

Exlplore the 2019 findings

PwC's Global Consumer Insights Survey 2019

Related articles on Return on Experience

ROX Is the New ROI: Prioritizing Customer Experience

ROX Is the New ROI: Prioritizing Customer Experience

To keep up with accelerating changes in consumer habits and to acknowledge customer importance, companies need to focus on - and measure - people’s experiences...

Start adding items to your reading lists:
Sign in
or
Create your account
Save this item to:
This item has been saved to your reading list.
ROX: How to get started with the new experience metric

ROX: How to get started with the new experience metric

Make sure you understand “return on experience” — the new way of tracking the results of your investments in customer and employee experiences — and how to...

Start adding items to your reading lists:
Sign in
or
Create your account
Save this item to:
This item has been saved to your reading list.
The Critical Few

The Critical Few

Organisational culture is powerful — the best leaders know how to make use of it.

Start adding items to your reading lists:
Sign in
or
Create your account
Save this item to:
This item has been saved to your reading list.

Contact us

John G. Maxwell

John G. Maxwell

Global Consumer Markets Leader, Partner, PwC United States

Tel: +1 (646) 471 3728

Email
Oz Ozturk

Oz Ozturk

Global Advisory Consumer Markets Leader, Partner, PwC United Kingdom

Tel: +44 (0)7703 563 054

Linkedin Follow Email
Follow us
PwC office locations Site map Contact us

© 2017 - 2020 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.