Business Model Reinvention: The Strategic Path to a Successful XaaS Business Model

Customers are seeking flexibility, desire agile solutions, the ability to engage through their preferred channels, purchase where it's convenient for them, and pay in ways that suit their needs. Moreover, customers now prioritize buying outcomes rather than products, seeking a customer journey that supports their success and continuous value from your offerings.  

At PwC, we assist clients  in navigating this transition by providing strategic guidance, helping to develop and implement an Anything as-a-Service (XaaS) model, and leveraging our expertise in customer experience to ensure customers' needs are met throughout their journey. 

PwC also helps in transforming operating models to deliver new products/services. Our expertise lies in helping to develop and implement the necessary capabilities, leveraging our key tech alliances to streamline access to vendor tools and intellectual capital, reducing sales cycle time, and increasing client confidence through Alliance endorsements. With our guidance, clients can optimize their operating models for efficient and effective delivery of XaaS offerings.

Munish Gupta, Partner, Cloud and Digital, PwC US, said, ‘Anything as a Service(XaaS) is the new blueprint for business growth, competitive edge, and customer value. PwC excels in guiding businesses through XaaS transformation using SAP, with expertise in strategy, commercial excellence, revenue management and organizational change management.’

In the recent PwC-sponsored IDC Spotlight, titled ‘Business Model Reinvention: The Strategic Path to a Successful XaaS Business Model,’ (July 2024, IDC #US52438324), analysts state, ‘PwC has years of experience collaborating with SAP and co-innovating new ways to implement SAP's solutions to meet an organization's business goals. Leveraging its cross-industry experience and XaaS solutions, PwC brings together experienced personnel, best practices, change management services, and SAP's solutions to help companies reinvent their business models.’ 

Click here to read the IDC Spotlight (file size: 1.6 MB)