Canada 3000 Airlines and Related Companies

Claims and Bankruptcy Information

Page last updated: October 26, 2011

This Web site is your primary source of information related to claims and the bankruptcy proceedings of Canada 3000 Airlines Limited/Lignes Aériennes Canada 3000 Limitée, Royal Aviation, C3 Aventure Limitée/C3 Leisure Limited (doing business as Canada 3000 Holidays), Canada 3000 Sales Limited, Holiday Travel Consultants Ltd. (doing business as Canada 3000 Tickets), Canada 3000 Airport Services Limited and Royal Handling Inc. collectively, the Canada 3000 Group of Companies.

This site will be updated as information becomes available. We encourage you to visit this site if you have any concerns and/or additional inquiries.

CANADA 3000 AIRLINES LIMITED

Status as at October 26, 2011

On October 21, 2011, the Court issued an Order:

  • approving that the Trustee distribute dividends of $10 or less, to the Office of the Superintendant of Bankruptcy as unclaimed dividends;
  • approving the form of Amended Notice to all Proven Creditors; and
  • ordered that the Trustee’s motion to dispense with compliance with sections 46 of the Employment Insurance Act with respect to dividends payable to Airlines’ employees be adjourned.

Status as at October 13, 2011

On September 27, 2011, the Trustee prepared its Eighth Report to seek the Court’s advice and directions under section 34(1) of the Bankruptcy and Insolvency Act (the “BIA”), concerning the distribution of funds in the estate to creditors and compliance with certain provisions of the BIA and the Employment Insurance Act (the “EIA”).In particular, the Trustee will seek an order from the Court:

  • authorizing and directing the Trustee to distribute dividends of $10 or less to the Office of the Superintendent of Bankruptcy as Unclaimed Dividends, which would otherwise be payable to Minority Creditors;
  • approving the form of the Amended Notice and authorizing the directing the Trustee to mail only the Amended Notice to all Proven Creditors and posting a copy of the full Creditors’ Package on the Trustee’s website; and
  • authorizing the Trustee to dispense with compliance with section 46 of the EIA with respect to the dividend payable to Airlines’ Employees.

Status as at February 14, 2007


This update is applicable to Canada 3000 Airlines Limited ("Airlines") only and does not apply to claims against any of the other estates.

PricewaterhouseCoopers Inc., in its capacity as trustee in bankruptcy of Airlines (the "Trustee") has now determined that there may be funds available to enable a minimal distribution to Airlines' unsecured creditors. At this time, the rate of the dividend cannot be determined, however the Trustee anticipates a distribution of approximately $0.019 cents on the dollar to creditors with proven claims. The dividend cannot be paid until a review of all unsecured claims has been completed by the Trustee and other statutory requirements have been completed.

Please refer to the appropriate section for the lastest updated information regarding your claim. Further information will be posted on this site as it becomes available.

Ticket Holder Claims
The claims bar date for ticket holders was April 30, 2002. If you filed a claim against Airlines and your original purchase was charged against your Visa, MasterCard, Amex or Diners credit cards, you are likely to have received a credit to your account from your card company. If reimbursement has been made to you by the card company, pursuant to an order of the Ontario Superior Court of Justice dated December 18, 2001, your claim is subrogated to the card company and the card company is entitled to receive any dividend distribution payable on your claim.

If you purchased your ticket through an Ontario-registered travel agent or are a B. C. or Quebec resident ticket holder claimant, you may have been compensated through one of those provincial compensation funds, as a result, your claim may be subrogated to the applicable fund.

For all claimants who have not received any refund from any source and previously received a notice from the Trustee that your claim had been approved, you may be entitled to share in the unsecured dividend distribution.

If you have not changed your address since April 2003 or you have already advised the Trustee of your new information, you do not need to take any further action.

The Trustee's records were completed for ticket holders as at April 2003. If your address has changed since that time you must inform the Trustee. You must quote your claim number in all correspondence. All address changes must be in writing quoting your claim number to:

Canada 3000 Airlines Limited
PricewaterhouseCoopers Inc., Trustee
Suite 3000, Box 82
Royal Trust Tower, TD Centre
Toronto ON Canada M5K 1G8
Attention: Donna Smith

Or,

Clearly address all faxes to Donna Smith

[Status at February 10, 2006]

The Call Centre Has Closed
The claims bar date for ticket holders was April 30, 2002, and as such, the Trustee is not accepting any more ticket holder claims. Accordingly, the Call Centre has been closed.

For ticket holder claims against C3 Leisure Limited or Holiday Travel Consultants Ltd. see C3 Leisure and Holiday Travel Consultants Ltd.

Canada 3000 Airlines Limited ("Airlines")
At the time of the last update, the Trustee expected that there will be no monies available to pay a dividend to the unsecured creditors of Airlines, including ticket holders.

If you purchased your ticket through an Ontario-registered travel agent or are a B.C. or Quebec resident ticket holder, you may be eligible to file a claim against a provincial compensation fund.

As part of the Court-approved Claims Process, the Trustee has provided the Ontario and B. C. compensation funds with ticket holder information.

Compensation Fund Information and Federal Authorities
In the case of the Ontario compensation fund, the Travel Industry Council of Ontario ("TICO") will be commencing its claim process on Monday, March 17, 2003 for ticket holders who may have claims for unused travel services against Airlines and purchased their ticket from an Ontario-registered travel agent. TICO will be completing a mailing to potential claimants. The following is contact information should you wish to contact TICO:

In Ontario, contact:
Travel Industry Council of Ontario
2700 Matheson Boulevard West
Suite 402, West Tower
Mississauga, ON L4W 4V9
Toll Free: 1-866-773-7755
Web site: www.tico.on.ca

Contact information for other provincial compensation funds is as follows:

In Quebec, contact:
Office de la protection du consommateur
400 Boul. Jean Lesage
Bureau 450
Quebec, QC G1K 8W4
Toll Free: 1-888-672-2556
Web site: www.opc.gouv.qc.ca

In British Columbia, contact:
Business Practices & Consumer Protection Authority of British Columbia
P.O. Box 9244
Victoria, BC V8W 9J2
Attention: Claims Administrator
Toll Free: 1-888-564-9963 or,
Phone: (604) 320-1667
Fax: (604) 920-7181
Web site: www.bpcpa.ca
Email: info@bpcpa.ca

Federal contact:
Transport Canada
330 Sparks Street
Ottawa, ON K1A 0N5
Phone: (613) 990-2309
Web site: www.tc.gc.ca

Canada 3000 Sales Limited ("Sales")
On July 25, 2003, the Judicial Trustee issued a one time distribution of 100 cents on the dollar to beneficiaries with proven claims that had returned their completed statutory declarations.

On Wednesday, May 19, 2004, the Ontario Superior Court of Justice issued a Court Order which authorized the Judicial Trustee to issue a Final Notice to the beneficiaries who had not returned their statutory declaration. The Court Order stated that the beneficiaries that had not provided the Judicial Trustee with a completed statutory declaration be expunged from the Dividend Claims Register if they failed to return an executed statutory declaration to the Judicial Trustee within 30 days of the date of issuance of the Final Notice. The 30 day notice period expired on July 2, 2004. No further claims can be made against the Sales trust funds and the Judicial Trustee has now been discharged.

The Judicial Trustee was discharged on September 22, 2004 by order of the Ontario Superior Court of Justice.

The Bankruptcy Trustee advises that there are no funds available to make any further dividend payments to the unsecured creditors.

If you purchased your ticket through an Ontario-registered travel agent or are a B.C. or Quebec resident ticket holder, you may be eligible to file a claim against a provincial compensation fund. Please refer to Canada 3000 Airlines Limited ("Airlines") above for further information on how to contact the various funds.

Additional Information
For additional information on the bankruptcy proceedings of Canada 3000 and its related companies, please click on the following links: