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Business Transformation

Explore how your business can transform today to thrive tomorrow.

Whatever disruption your organisation faces, we’re here to help. 

Whether you need to refine or completely reinvent what you do, we’ll work with you to unlock the opportunities transformation presents and deliver change that will make a difference to your organisation, your communities and society.

Having a strategic vision for where you’re going next can be a challenge. Just saying transformation doesn’t make it happen. And making an investment doesn’t mean you’ll automatically capture its full value. 

Sustained outcomes only happen when you think holistically and bring together a strategy clearly linked to value and differentiating capabilities, with an operating model that will support your strategy - one that is people-led and tech empowered.  Our passionate and innovative community of solvers help position businesses for today and beyond.

Discover our transformation services

 

How your company faces the external world

Reimagine your company’s place in the world

1

2

Embrance and create value via ecosystems
Build a system of privileged
insights with customers

3

How your company sets itself up to create fundamental advantage

4

Make your organization outcome-oriented
Invert the focus of the leadership team

5

6

Reinvent the social contract with your people

How you lead

Disrupt your own leadership approach

7

The four pillars of digital transformation

Successful transformation requires integrating four cornerstones essential to achieving business outcomes

The old playbook—in which companies launch repeated digital initiatives to keep pace with technology innovation—is no longer the way to differentiate. To achieve meaningful transformation today, success relies on addressing the new competitive dynamics below. This means that companies must build unique capabilities that enable them to deliver value in unique ways.

Competitive dynamic capabilities

Integrate technology for advantage

  • Prioritise technology and data strategy clearly linked to business outcomes and shaped by frontline insights

  • Gain speed with technology and AI-enabled differentiation

  • Effectively leverage ecosystem capabilities

Shape clear value strategy

  • Articulate enterprise and functional strategy clearly linked to a holistic value creation plan 

  • Establish clarity on differentiating capabilities needed to win with ecosystems

  • Shape focused portfolio that supports value creation plan

Become Fit for Growth

  • Establish operating model that supports strategy, growth and value objectives

  • Focus on differentiating capabilities

  • Design organisation and performance management model aligned to value creation plan

  • Establish competitive, adaptive cost base

Engage people to accelerate

  • Develop holistic workforce strategy aligned to organisation’s business imperatives, purpose and values

  • Drive proactive investments in upskilling and talent development to build people capabilities

  • Prioritise critical behaviors that shape the culture

Our latest thinking — beyond digital

If your organisation is busier than ever digitising, you're not alone

Despite so much energy and investment in digitisation, we hear many executives express concern that they are actually falling behind on making important choices that lead to differentiation.

The old playbook—in which companies launch repeated digital initiatives to keep pace with technology innovation—is no longer the way to differentiate.

To achieve meaningful transformation in today’s new context, success relies on addressing the new competitive dynamics described above. This means that companies must build unique capabilities that enable them to deliver value in a unique way, work with digitally-enabled ecosystems and tackle some of the world’s massive problems.

What steps can leaders take to structure and execute such transformations? Our research reveals seven imperatives that enable a company to successfully transform and shape its future.

The seven imperatives

  • 1Reimagine your company’s place in the world

    Redefine what problems your company is here to solve and what differentiating capabilities are required for that.

  • 2Embrace and create value via ecosystems

    Collaborate with other organisations to deliver value propositions no company could offer by itself, and access needed capabilities.

  • 3Build a system of privileged insights with your customers

    Build trusted relationships with customers to gain unique insights on their true wants and needs to increase the value you create.

  • 4Make your organisation outcome-oriented

    Bring together multidimensional skills in outcome-oriented teams that deliver the required differentiating capabilities.

  • 5Invert the focus of your leadership team

    Rethink the composition of the leadership team to drive collaborative performance and shift the team’s focus to propelling the transformation.

  • 6Reinvent the social contract with your people

    Reinvent your relationship with your people, putting them at the center of your value creation model and giving them the means to lead and drive the transformation.

  • 7Disrupt your own leadership approach

    Proactively invest in your own leadership capability development, building a new type of leadership that balances across a range of leadership paradoxes.


What are you looking to do?

Functional transformation

The future of businesses in every sector will depend on their ability to adjust. PwC brings a cross-functional approach to help companies increase resiliency to reach new levels of cost efficiency while investing in capabilities, organisation and operations needed for growth. 

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Digital transformation

Digital transformation

Technology is an important enabler of business transformation. To assist you in getting value from technology investments, PwC provides digital consulting services focused on helping your business transform into a digital and social enterprise. 

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Organisation strategy transformation

Learn how to embrace change management and energise your company’s culture by focusing on what really matters in the digital age. PwC can help organisations attract the right people, with the right skills, in the right place, at the right time and cost.

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Business strategy transformation

Bringing the know-how, technology, and scale to think and deliver big on your company’s greatest strengths. See how PwC’s strategic planning solutions can improve your company’s performance and reignite growth.

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Create a future-ready workforce

Create a future-ready workforce

At PwC, we build tailored people and organisation solutions to help our clients achieve their strategic ambitions - reflecting their uniqueness but also grounded in rigorous analysis and data-driven insight.

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Value Creation

Value Creation

PwC’s capabilities enable us to go wide and take the long-view to ensure your business is positioned for the future. Driven by data, Our cutting-edge tech-powered teams build strategic scenarios for your value chain. Whether you’re targeting an acquisition, considering a divestiture or looking to improve your enterprise performance, a Value Creation mindset goes beyond the expected to reveal untapped sources of growth. 

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Fit for growth

Fit for growth

Our Fit for Growth approach is a proven model for unlocking performance that helps companies manage their cost in a more strategic way, allowing them to cut costs and grow stronger at the same time.

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Transformation success stories

We’re proud to help leaders at organisations around the world, creating value from ideas to results. To get a sense of the impact we’re making in local communities around the world, take a look at some of our recent successes.

Road network

Smart Mobility

When humanity and technology hit the road

Visit our Smart Mobility Hub - an essential resource for the latest perspectives that define our collective mobility challenges and help find the smartest solutions. 

From cities and urban infrastructure, to automation and impending regulatory hurdles, we’re ensuring the next stop is a new beginning for all.

Learn more

Contact us

Vinay Couto

Vinay Couto

Principal, Strategy&, PwC United States

Bob Pethick

Bob Pethick

Global Advisory Clients and Markets Leader, Principal, PwC United States

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