Redrawing the lines: FinTech’s growing influence on Financial Services

What does FinTech mean for financial services organisations: innovation, disruption, opportunity - or all of them?

Join the conversation: #FinTech

PwC's insights on FinTech

FinTech is all about innovation, disruption and transformation, and will undoubtedly impact and shape the way financial institutions around the world operate. Explore the key themes of our report, as well as in our Executive Summary, and download the Global report to find out how senior financial services and FinTech executives around the world prepare their organisations for the impact of FinTech.

 Read the executive summary  PDF, 1.5mb

Key Themes

FinTechs and FS are coming together

FinTech and Financial Services are coming together

The Financial Services industry continues to be fuelled by FinTech’s influence. The perception of business at risk is growing and along with it the concern of potentially lost revenues. The fact that consumers are increasingly doing business with these non-traditional players will do little to calm uncertainty. As incumbents react to this they are attempting to come together with FinTech; to leverage the ecosystem it creates, turn the innovation to their advantage and alleviate their concerns around their business being at risk.


Download the global report  PDF, 2.2mb

Emerging technologies are enabling convergence

FinTech companies are driving market changes by focusing on emergent technologies that will provide a renewed experience for their customers. As incumbents adapt to the market and begin to concentrate on these technologies they will be able to move closer to FinTechs, make use of the technologies to swiftly adjust to the fast-changing environment, regulations, and ultimately provide a better consumer experience.


Download the global report  PDF, 2.2mb

Emerging techs are enabling convergence
Managing ROI expectations will be key

Managing expectations will be key

The opportunities surrounding FinTech innovation continue to grow and the Financial Services industry has allocated considerable amounts of money to new projects and initiatives that leverage the new technologies and innovative business models brought to the market. However, many of the institutions engaged in their FinTech journey are finding transformation difficult and are not necessarily seeing the 20% return they expect on FinTech and innovation related projects.


Download the global report  PDF, 2.2mb

Our analysis is based on a global survey of 1,308 financial executives and includes insights and proprietary data from PwC’s platform.

Hear from our leaders

Manoj Kashyap, PwC’s Global FinTech Leader and Steve Davies, PwC’s EMEA FinTech Leader share some insights from PwC’s latest report, Redrawing the lines: FinTech’s growing influence on Financial Services. This report follows up from our 2016 FinTech survey Blurred Lines, and is looking at the evolution of trends, innovations and emerging technologies such as blockchain and artificial intelligence are shaping the FS industry.


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Explore the data 

Find out what over 1,300 senior financial and FinTech executives told PwC about the impact of FinTech and emerging technologies on Financial services, and what it means for your organisation, your industry and your territory. Use our data explorer to find out more.

FinTech sector reports: Insurance

Insurance’s new normal: Driving innovation with InsurTech

Report based on the responses of 189 senior Insurance Sector executives from 40 countries who participated in PwC’s Global FinTech Survey 2017.

Read the Insurance report

Contact us

Manoj Kashyap

Manoj Kashyap

US Assurance FinTech Leader, PwC United States

Steve Davies

Steve Davies

Global Blockchain Leader, PwC United Kingdom

Tel: +44 (0) 131 260 4129

John Shipman

John Shipman

APAC FinTech Leader

Tel: +61 (2) 8266 0198

Gary Meltzer

Gary Meltzer

Americas & USA Leader, Asset & Wealth Management, PwC United States

Tel: +1 (646) 471 8763