Technology strategy and transformation

Empowering leaders to make informed strategic decisions and deliver results by providing technology enabled solutions

Our society lives, works, and plays digitally.

Every day we rely on the speed, efficiency and convenience of technology. Our digital world presents a wealth of  opportunities, but with those come challenges - challenges building and maintaining trust with customers, keeping pace with competitors or expectations, corporate dynamics, government and industry regulations, and potential threats. Our team helps you enable digital innovation with our combination of deep business and industry insight. Together, we can leverage the power of technology for your business.

How we can help

We help executives make strategic decisions related to technology in their organization. Clients look to us to create plans to optimize their current technology portfolios and introduce innovative technologies into their organization that drive their business strategy.

Our services include:

  • Technology strategy and roadmap

  • Technology selection

  • Technology mergers, acquisitions and due diligence

  • Business case development

  • Emerging technology and innovation

We help our clients through the transformation of their IT function from design to implementation and ongoing operation. We also help resolve IT performance challenges, elevate their core capability, become an adviser to the business and strengthen their ability to apply innovative tools and practices to extract business value.

Our services include:

  • IT operating model transformation and organization design

  • IT process and service management

  • DevOps and IT transformation

  • Technology governance 

  • IT expert services

  • Agile transformation

Architecture can help your business become more flexible and adaptable with faster time to market. We help our clients generate business value by onboarding new technologies, making old technology relevant again and reducing cost and complexity. We also help them plan for the unknown by utilizing industry-standard approaches and leading enterprise architecture collaboration tools and leveraging PwC’s global knowledge base and expertise. We also help clients establish their own architecture practice and lead them through rapid maturity growth.

Our services include:

  • Technology effectiveness

  • Enterprise architecture

  • Digital business architecture

  • Solution architecture

  • Integration services

We help clients establish shared services centres for major business processes, as well as outsource their various business functions. Whether clients are considering outsourcing for the first time or are looking to get more value out of existing arrangements, we offer advisory services for all stages of the outsourcing life cycle. We help create value, manage complexity and risk, gain efficiencies and sustain changes in the long term.

Our services include:

  • Strategic sourcing

  • Request-for-proposal support (design and build)

  • Contract review and optimization

  • Contract negotiation services

  • Feasibility assessment

  • Transition support services

We help our clients successfully deliver on technology-enabled business transformation programs. We help organizations grow and mature their delivery capabilities—enabling them to confidently prioritize, execute and manage their technology portfolios. 

We provide highly skilled and experienced Agile resources capable of delivering a working product by executing epics, features, stories and tasks.

Our services include:

  • Project and program management (PPM) services

  • Product management

  • Agile delivery

  • Application development

  • Innovate and prototype technology solutions

  • PPM assessment services 

Partnering for real outcomes and continuous improvement

Canadian businesses recognize the need to incorporate technology into their key business functions, but amid scarce talent, many need help running their operations. Learn how our unique approach to managed services delivers more value than traditional outsourcing.

PwC’s managed services


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Contact us

James Anderson

James Anderson

Partner, PwC Canada

Tel: +1 604 806 7355

Jason Bergeron

Jason Bergeron

Partner, Technology Advisory, Digital Energy Lead, PwC Canada

Tel: +1 403 509 7470

Michael Connor

Michael Connor

Partner, Financial Services Technology and Transformation, PwC Canada

Tel: +1 647 500 7033

Talia Dabby

Talia Dabby

Partner, Technology, PwC Canada

Anuj Dhall

Anuj Dhall

Partner, Financial Services Technology, PwC Canada

Tel: +1 416 417 9556

Stovel Ferguson

Stovel Ferguson

Partner, Consulting, PwC Canada

Tel: +1 403 923 3515

Jesse  Moran

Jesse Moran

Partner, Shared Services Outsourcing, PwC Canada

Tel: +1 416 687 8183

Robbie Schachter

Robbie Schachter

Partner, Technology Advisory Leader, PwC Canada

Tel: +1 416 365 8158

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