An alliance to power your AI potential

PwC and OpenAI

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AI driving business transformation

The PwC and OpenAI alliance combines the transformative power of AI with PwC’s industry expertise to help organisations achieve their strategic objectives. Together, we integrate AI into the unique context of each business, unlocking new opportunities for growth, innovation, and reinvention. This partnership is a key milestone in PwC’s ongoing investment in AI, enhancing our ability to scale capabilities and deliver meaningful impact across the region.

Our collaboration is built on a shared commitment to innovation and security, equipping organisations with scalable, secure AI tools that drive tangible results. With PwC and OpenAI, businesses can embrace AI to enhance operational efficiency, achieve their goals, and lay a strong foundation for future success.

“The Middle East and our clients have demonstrated a strong appetite for the adoption and implementation of AI, and PwC is deeply committed to supporting them in doing so. This partnership with OpenAI will equip us with the latest AI innovations and scales our AI capabilities across industries, further enabling us to provide even greater value to our clients with enhanced quality and velocity.”

Ali Hosseini, PwC Middle East Chief AI and Technology Officer

Real results for real reinvention

The PwC and OpenAI alliance empowers organisations to drive innovation and gain a competitive edge through advanced AI. By streamlining operations, automating repetitive tasks, and providing valuable insights, AI frees up teams to focus on strategic initiatives, boosting productivity. It enhances customer experiences by offering deeper insights and enabling faster, more effective support. AI also helps organisations make quicker, more informed decisions, reduce costs, and increase operational efficiency.

Core benefits

Drive innovation and gain a competitive edge

ChatGPT Enterprise helps your employees make better decisions by accurately analysing data, making complex calculations, anticipating challenges, and generating insights. By interacting with your internal knowledge and data, ChatGPT Enterprise can quickly identify new opportunities and help teams develop new products and services to drive growth and create better customer experiences.

Increase team productivity and performance

Enable teams to move faster, be more creative, and work more efficiently by using ChatGPT Enterprise to take on time-consuming manual work so they can focus on higher value tasks. ChatGPT Enterprise’s reasoning functionality allows it to tackle the increasingly complex problems that require deeper thinking, collaborating with your teams to drive even more unique solutions to the challenges they face.

Improve customer experience and satisfaction

Deeply understand and support your customers, using ChatGPT Enterprise to quickly formulate responses to support questions, build documentation, analyse customer feedback, and tackle even the most complex technical challenges.

Make better and more efficient decisions

Reduce operational costs and increase efficiency with ChatGPT Enterprise, automating manual tasks such as data entry, invoice processing, inventory management and more. With access to data and knowledge across your business's systems, ChatGPT Enterprise enables teams to make faster, better, and more informed decisions.

Our offerings

Strategy and design

Transforming your business with AI demands a thoughtful strategy and intentional design. We partner with you to create an Executive GenAI Strategy that aligns with your vision, accelerates your goals, and secures essential leadership support. With a focused value hypothesis, we help to design initiatives that resonate with your organisation’s core purpose, values, and market dynamics. Our approach unlocks measurable and lasting value, establishing clear benchmarks to drive continuous success.

Implementation

With ChatGPT Enterprise Licensing secured, we work closely with you to integrate ChatGPT Enterprise into your infrastructure. PwC provides expert guidance on onboarding and security to ensure a compliant setup. We also assist in selecting and onboarding your pilot group, tailored to your business needs.

Adoption

Successful implementations thrive on strong adoption. Using our high-impact adoption accelerators, we collaborate across every level of your business to craft and execute a comprehensive adoption roadmap and change management plan, ensuring a sustained, meaningful impact.

Scaling

As ChatGPT Enterprise adoption grows, we're here to support your scaling journey into new areas. Whether leveraging Custom GPTs, implementing innovative design patterns, or expanding the rollout further, we partner with you to build internal capabilities and strengthen the organisation’s ability to drive sustained growth.

When you bring together the right partners, great things happen

PwC brings unparalleled experience in harnessing the full potential of AI. We understand first-hand what it takes to deliver tangible results and apply these insights to guide your organisation’s AI journey, ensuring impactful outcomes tailored to your needs.

“Partnering with PwC Middle East extends the benefits of the OpenAI platform into the region and continues the global expansion of our partner ecosystem. Continuing to invest in capabilities across industries is critical to helping organisations worldwide drive real impact with cutting-edge AI."

Rich Hasslacher, Global Head of Alliances and Partnerships at OpenAI

ChatGPT Enterprise is a version of ChatGPT tailored for businesses, designed as an advanced AI assistant to boost productivity and streamline daily tasks. As one of the largest users of this tool, we partner with OpenAI to help businesses seamlessly integrate it into their operations.

To learn more, visit ChatGPT Enterprise.

Notes:
* Source: PwC 2024 Global AI Jobs Barometer
** Source: 27th Annual CEO Survey: Middle East findings

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Ali Hosseini

Ali Hosseini

Chief AI and Technology Officer, PwC Middle East

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