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Digital government

Citizen expectations are constantly shifting as they’re looking for increasingly personalized and seamless experiences. Becoming a truly digital government will help meet their expectations.

Governments in Canada can do more by harnessing the right business expertise, technology and talent to build trust and transform. It’s no longer the question of, “Do we transform?” It’s now, “How do we transform?”

Explore our Digital government spotlights to learn how some public sector organizations are responding to the challenges of emerging technologies, modernizing their workforces and delivering improved citizen experiences.

It’s time to turn your digital government visions into reality. Take a look at the trends that will help you get ahead.

It’s no longer the question of, “Do we transform?” It’s now, “How do we transform?”

City of Ottawa: Playing the game of innovation as a team

Learn the secret sauce on how to deliver innovation and service excellence to front line employees and citizens.

Shift Podcast

Seven trends in digital government

A digital approach is key to delivering better service

Citizens want mobile access to services

Responding to citizen needs through multi-channel access

Governments can use AI to provide customized services to citizens

Citizens want to be kept up to date

Protecting and securing citizen data is critical

To meet citizen expectations, service delivery must be efficient

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Workforce of the future

The world of work has changed. Has your workforce kept pace?

Build business resilience and maximize human potential in the new world of work.

Learn more

Woman looking ahead
Person at desk

Cybersecurity, privacy and financial crime

Use data with confidence

Innovate and transform securely to create new value for society in a digital, data-driven world.

Learn more

Contact us

Shelley Gilberg

Shelley Gilberg

Partner, Markets & Consulting Leader for ESG, PwC Canada

Tel: +1 250 298 5272

George Irwin

George Irwin

Alberta Government & Public Sector Leader, PwC Canada

Tel: +1 780 441 6725

Arif Manji

Arif Manji

Ontario Government & Public Sector Leader, PwC Canada

Tel: +1 416 869 2397

Owen Taylor

Owen Taylor

National Government & Public Sector Leader, PwC Canada

Tel: +1 250 415 1224

Tarek Emara

Tarek Emara

National Public Safety & Justice Leader, PwC Canada

Tel: +1 416 814 5736

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