PwC's Global Crisis Centre

Confront crisis with confidence

We’re PwC's Global Crisis Centre. We’ll work beside you to help you prepare for, respond to, and recover from a crisis. So you can confront it, withstand it and emerge stronger.

PwC's Global Crisis Centre

We take a holistic view of crises, enabling insights and helping our clients to adapt to the new normal.

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By your side, at every step.

Often, a crisis isn’t an isolated, contained incident. It isn’t fleeting. It builds, unfolds, peaks - and the effects can be long-lasting. And each crisis is different: some you know about in advance, some you know could happen one day, while others are just impossible to predict. Our crisis specialists are backed up by the power of the global PwC network. We can convene strategists and data analysts. Professionals in cyber security or financial crime. Communications teams and project managers. So while you won’t always know what will happen, or how things will play out, you will know you’ve got the right team by your side.

Build resilience, before a crisis hits.

We help organisations to anticipate and minimise the chances of a crisis occurring. We work with you to review and assess your current capabilities to manage a crisis. We’ll draw on the knowledge and experience of our crisis professionals from around the PwC network – and use our proprietary crisis simulation technology – to help you improve and enhance your crisis response strategy and capabilities. The result: you’ll be equipped with the governance, processes, tools and technology you need to respond with confidence to any crisis you might face.

Build confidence and take control.

When a crisis hits, business as usual becomes a thing of the past. Responses to crises often lack long-term vision, discipline and structure. As a result, decision-making is paralysed by fear of making the wrong call. In fact, even though many organisations end up doing the right things, they can still be disjointed, lacking full integration across the spectrum of response efforts they put in place. When this happens, the big picture can be lost, costing you time, financial capital, and public trust. The Global Crisis Centre convenes crisis experts from across the PwC network to help you. Together, we provide you with a variety of solutions and insights – so you can understand, prioritise and address the crisis, build confidence with your stakeholders and take control of the situation.

Emerge stronger, sooner, more resilient.

The effects of a crisis can be long-lasting. We’ll support you as you recover, helping you to stabilise your operations and adapt to a new ‘business as usual’. So your recovery becomes an opportunity for growth. We help you create and implement new business strategies, and provide technical and functional expertise as well as short and long-term project management support. Beyond that, our ‘recover’ solutions will help you identify and capitalise on the lessons learned, so you’ll have stronger capabilities for crisis management in the future.

Range of crises we handle

Financial

Internal fraud. Accounting and corruption issues. Global economic collapse. Financial crisis can be wide-ranging and severe.

Human capital

Your people are the lifeblood of your success. They're also your biggest risk.

Reputational

Your reputation is fragile. Limit impact by telling the right message, to the right people, at the right time.

Humanitarian

War. Famine. Pandemic. We’ll help coordinate the right stakeholders to create a global response – and minimise the impact.

Technology / IP

Cyber attacks. Data loss. Espionage. Technology outages. We’ll help you prepare, respond, recover – and grow stronger.

Operational

Supply chain issues. Infrastructure failures. Product recalls. Known, unknown or unforeseen. We’re by your side.

Legal

Sanctions. Regulatory requirements. Unforeseen legal action. We’ll help you stay updated, avoid surprises and deal with complexity.

We're ready to hit the ground running. We can help you prepare for and avoid crisis, or respond quickly and confidently if a crisis happens. Crucially, whatever you face, we'll help you emerge stronger.

Mel Butler,Partner, PwC UK Global Crisis Centre Leader


Meet your crisis team

Our brand is built on trust. For more than one-and-a-half centuries, we've stood by our clients, helping them face crises big and small. We've worked with companies, governments, regulators, NGOs and international organisations - helping them prepare for, respond to and recover from some of the most high profile crisis events in recent times.

Melanie Butler

Partner, PwC UK, PwC's Global Crisis Centre, PwC UK

+44 (0)20 7804 5158

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Sloane Menkes

Principal, PwC US, PwC's Global Crisis Centre

+1 (202) 730-4428

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Paul Robertson

Director, PwC UK, PwC's Global Crisis Centre, UK

+44 (0)7850 907527

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Marissa Michel

Director, PwC US, PwC's Global Crisis Centre , US

+1 (202) 316-5089

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Dennis L. Chesley

Partner, PwC US, Global Risk Consulting Leader, Washington D.C.

+1 (202) 730 8036

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Erik Skramstad

Partner, PwC US, Asia-Pacific and Americas Forensic Services Leader

+1 (617) 530-6156

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Ankit Dewan

Director, Territory Crisis Lead, PwC India

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Ronaldo Valiño

Partner, PwC’s Global Crisis Centre, PwC Brazil

+55 (11) 3674-8840

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Rick Crethar

Partner, PwC's Global Crisis Centre, PwC Australia

+61 (2) 8266 7809

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