Corporate responsibility

Living our purpose

We believe businesses—including our own—need to be part of addressing some of the world’s biggest challenges. In an increasingly complex environment, we help sophisticated economic and financial systems operate and evolve so they can benefit our communities. This is just one of the ways we live up to our purpose: to build trust in society and solve important problems.

Our purpose guides us in responding to the major shifts shaping the world by integrating our firm-wide environmental, social and governance (ESG) commitments into everything we do. To build trust in the actions we’re taking, we have to hold a mirror up to ourselves and report on how well our everyday behaviours match the commitments we make and our progress on the ESG issues our stakeholders care about most. We need to be open about our gaps, blindspots and where we can do better.

Read our roadmap to building trust for today and tomorrow

Our Trust Roadmap

Our focus

We’ve made a worldwide science-based commitment to net-zero greenhouse gas emissions with 2030 goals. To get there, we’ll transform our business model to decarbonize our value chain, increase transparency and support the development of robust ESG reporting frameworks and standards. We’ll also help drive the transition to a net-zero economy through our work with clients and within our supply chain by choosing to work with vendors that aspire to have the same level of climate ambition as we do.

Learn how we’ll reach net zero by 2030

Our approachOur 2023 PwC Network Environment ReportPwC Canada Environmental policyPwC Canada environmental disclosures

To create an inclusive economy, we need to equip people with the skills they need for the jobs they do today—as well as those of tomorrow. We believe everyone should be able to live, learn, work and participate in the digital world. Through our New world. New skills. initiative, we’re helping close the digital divide by collaborating with other businesses, governments and local communities to upskill 2 million people and prepare them for the future of work. We’re further supporting our philanthropic and community investments by: 

  • matching our people with not-for-profit boards and empowering them to upskill others;
  • encouraging our volunteers to share knowledge; and
  • undertaking large-scale pro bono projects with scalable impact.
Here’s how we’re helping to close the digital divide

Our contribution


We can only solve important problems if we’re inclusive of our diverse talent. We’re committed to fostering a culture of belonging that lets our people be their authentic selves at work and feel equitably supported in their careers. As part of this commitment, we’re continuing to challenge ourselves to recruit, retain and promote a workforce that reflects the diversity of our clients and society. Read more about our commitments and workforce representation disclosures (PDF).

Learn how we’re promoting inclusion and diversity

Our commitment

Delivering high-quality work is at the heart of everything we do at PwC Canada. It’s something that all our stakeholders expect of us. Acting with integrity and maintaining independence are also key to fulfilling our purpose—even in difficult situations. No client, fee or opportunity is worth compromising our values.

Our Trust Roadmap underscores why and how our everyday actions and behaviours underpin our commitment to good governance. It calls on us to engage stakeholders in an open, direct and prompt way through courageous conversations in the moment. Our roadmap also provides our ESG disclosures and shows how decisions are made and actions are taken. And it acknowledges that society’s expectations on business practices change, which means our services must also continue to evolve.

Explore how we’re holding ourselves accountable

Our KPIs

James Temple, Chief Sustainability Officer, PwC Canada

“At PwC Canada, we are strong believers in the power of companies to unite people in solving our toughest societal problems while also delivering value for their stakeholders. Now more than ever, many people expect organizations to lead with a clear purpose while delivering value to society. That’s at the heart of why our firm exists and how we build trust and sustained outcomes together every day.”

James Temple,Managing Director and Chief Sustainability Officer

Contact us

James Temple

James Temple

Managing Director and Chief Sustainability Officer, PwC Canada

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