trust

We help you get trust right, to protect and power your business

Trust

Trust. Your customers feel it. Your employees expect it. Your investors demand it. As the hallmarks of trust evolve with the convergence of AI, climate change and shifting geopolitics, so do the measures and language used to determine truth, transparency and accountability. For those that get it right, trust can be a source of competitive advantage in an age of reinvention. Through our trust architecture approach, we build in trust to unlock value across your operations, governance and technology.​

Our trust architecture​

What your business delivers depends on how it runs. Embedding trust into core operations bring systems, people, partners, and data into alignment. You’ll know when you’ve got it right—performance becomes more consistent, outcomes like customer satisfaction become more dependable, and decisions easier to act on.​

Trust in your reporting drives belief in your future. Linking systems, controls, and governance create a clear, credible view your stakeholders can align around. So you can confidently share your next step forward, backed by high-quality reporting, with precision and integrity. ​

Technology moves fast, but trust determines how far it goes. Building responsibility into AI, data, cybersecurity and platforms makes innovation safer and scaling more resilient. So you can make smarter decisions, protect the security of your operations, and advance with power and purpose.​

Our trust services​

Organisations are redefining what it takes to compete amidst a changing industrial system. Growth and reinvention will not succeed without trust. We help you build trust into every step of your transformation—starting with shaping the case for change to building new ways to govern, and managing emerging risks and regulations along the way.​

Our journey on building trust

We believe that trust can be built and measured, and has tangible benefits. In 2015, we set out on a journey to encourage Malaysian companies and members of society to make trust-building a priority with the Building Trust Awards.​

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Trust insights

We deliver strategic insights and thought leadership so you can shape your future and build trust.​

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Contact us

Elaine Ng

Elaine Ng

Partner, Markets Leader, PwC Malaysia

Tel: +60 (12) 334 6243

Pauline Ho

Pauline Ho

Building Trust Programme Sponsor & Assurance Partner, PwC Malaysia

Tel: +60 (3) 2173 0946

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