We work with leaders in technology, media, and telecommunications (TMT) to handle complexity and capture new opportunities.
Technology, Media and Telecommunications
Blurring boundaries
The distinctions between technology, media, and telecommunications are fading, with convergence now the standard. Competing and thriving is a daily challenge as opportunities and risks appear faster than ever. New business models, emerging technologies, growing markets, and shifting buyer segments have reshaped the TMT industry into a more inclusive, vibrant space.
Ongoing trends of transformation, consolidation, and investments in emerging technologies highlight the rapid evolution of the TMT industry. Interest in digital assets is expanding—even among non-digital buyers. Companies are enhancing innovation and digital capabilities, with automation at the forefront.
As TMT companies enhance collaboration, transform workforces through technology, and encourage innovation, new risks and challenges emerge. Concerns about economic uncertainty, disruption, data privacy breaches, and cyberattacks are top of mind for CEOs—and many have already taken action to prevent crises. The question remains: how will TMT sustain growth amid convergence, rising competition, and the threat of commoditisation?
About the TMT Practice
Our team at PwC is dedicated to delivering comprehensive consulting, tax, and audit insights to Malaysia's top technology, media, and telecommunications brands.
We go beyond traditional accounting and audit, focusing on real business challenges while keeping industry risks at the forefront.
Whether you're navigating evolving value chains, crafting engaging customer experiences, managing risks, generating new revenue streams, or planning your next deal, our experienced teams are here to support you.
Explore our capabilities and solutions
At PwC, we analyse market and regulatory trends to understand their implications for you, your business model, and your market. Our expertise ranges from major transformations—like overhauling your technology or organisational model—to targeted solutions addressing revenue or cost challenges.
Our key services include:
MCMC revenue certification for USP contribution submission regulatory assurance
USP claim submission regulatory assurance
Revenue separation license fee documentation support
Financial due diligence advice in mergers and acquisitions
FRS gap analysis, conversion advice, and FRS training and workshops
IT risk assessment
Threat and vulnerability management
Business continuity management
IT review
Corporate tax:
Corporate tax compliance with value-added tax planning input
Tax-efficient structuring, including cross-border transactions and reviewing tax treaty differences
Feasibility studies and analysis of tax incentives and special packages, engaging authorities like the Ministry of Finance, Malaysian Industrial Development Authority, and Ministry of Investment, Trade and Industry
Stamp duty advice and planning
Transfer pricing planning, benchmarking, and documentation
Tax risk assessments and health checks
Support during tax audits and investigations
Indirect tax:
GST implementation assistance
Advice on sales tax and service tax
Tax risk assessments and health checks
Support during tax audits and investigations
Individual tax:
Managing tax compliance and advising on obligations of individuals and expatriates
Tax risk assessments and health checks
Rewards planning, including Employee Share Option schemes and remuneration packages
Improve performance across all office functions—from product development to sales & marketing, and customer relationship management.
Optimise technology planning and execution—covering network rollouts, maintenance, inventory audits, costing, and profitability analysis.
Develop IT strategy, manage information, secure systems, and lead IT transformation initiatives.
Prepare for change and set strategic directions—including business case development, market scanning, options analysis, and capability reviews.
Provide valuation services, commercial, tax and financial due diligence, and support corporate finance activities.
Enhance back-office functions such as Finance, HR, and Procurement effectiveness, and strengthen internal controls, risk management, forensics, revenue assurance, and HR services (e.g., strategy, change management, organisation design).
Deliver projects with effective business case development, benefits tracking, and Project Management Office (PMO) support.
Optimise the value of digital assets by managing content portfolios across platforms and business units.
Strengthen consumer relationships by analysing data for targeted content and advertising using business intelligence.
Select IT systems, operations, structures, and processes to support digital strategies.
Reduce costs through advanced content supply chain and distribution solutions—including cloud systems.
Grow online platforms while managing new security and execution risks to protect your brand.
Need help?
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Contact us
Tiang Woon Meng
Assurance Partner and Technology, Media and Telecommunications Leader, PwC Malaysia
Tel: +60 (3) 2173 1152
Clarence Chan
Partner, Digital Trust and Cybersecurity Leader, PwC Malaysia
Tel: +60 (3) 2173 0344
