50 annual reports reviewed and benchmarked against the International Integrated Reporting <IR> Framework |
1.5M publicly available digital conversations coded and analysed |
5,902 employees surveyed on leadership trust |
1,488 members of the public shared their trust perceptions of our 20 finalists online |
Financial sector companies scored 44% in Integrated Reporting, marginally outperforming Consumer and Industrial companies |
At 43%, our 2019 finalists companies are viewed as caring about the business’s perceived ethics, based on analysis performed on publicly available conversations |
Iclif’s Leadership Trust Survey showed that leaders were able to ‘create meaningful value’ (8.16/10) for their employees |
At PwC, we believe that we too have a role to play - to encourage a stronger capital market, one which stakeholders can put their faith in. After all, our PwC purpose is to “Build trust in society and solve important problems”.
We believe it’s time to take a stand and shine a light on the companies in Malaysia that are being transparent and are making attempts to meet their stakeholders’ needs.
We’re not just looking for the businesses that are posting the highest profits or getting the most coverage in the press. We want a company to be judged on the most important factors of all – how upfront they are with their stakeholders, and how their investors and customers regard them.
Bottomline: how much effort is a company putting into building trust?
We hope that the BTA will give businesses some food for thought on how to manage and nurture trust, something that is often perceived as intangible and hard to measure. More importantly, we hope the BTA will spark dialogue and debate, and inspire all of us to put trust at the top of our business agenda.
We were inspired by the game JENGA®.
The classic block-stacking, stack-crashing game is one that has players attempting to build a tower that gets taller and taller, while removing blocks from its base.
One false move, and the structure crashes to the ground.
The process of building trust is much like this game.
Like JENGA®, it isn’t for the faint hearted. It can be a painstaking process and it is certainly a journey.
One where every action, good and bad, stacks up.
At all times it takes all your different players working together to a common goal – fitting together the various pieces to form a structure that doesn’t falter.