The Building Trust Awards methodology has evolved over the years, but the fundamentals remain the same, and that is to measure companies’ trust-building efforts by assessing the quality of their corporate reporting and how they are perceived by their stakeholders both inside and outside of the company.

Here is how we select our 2023 finalists and winners.

100 companies from FBM KLCI and FBM Mid 70 Index

All FBM KLCI and FBM Mid 70 Index constituents published on the Bursa Malaysia website as of June 2023 qualified for the Awards.

To preserve the integrity of the awards, we did not open up our awards for nominations or submissions.

Finalist companies shortlisted for their outstanding efforts in building trust through their communications and interactions with stakeholders

Companies from the FBM KLCI and the FBM Mid 70 Index were shortlisted as finalists based on the following assessments:

Stage 1

We measured public trust perceptions of these 100 PLCs by analysing publicly-available online conversations from January to December 2022 against the three pillars of PwC Malaysia’s Trust Analytics Framework: capability, responsibility and transparency.

30 companies made it through to the next stage.

Stage 2

We assess corporate reporting quality of these 30 companies by benchmarking their annual reports and sustainability reports against:

  • IFRS Foundation’s Integrated Reporting Framework, using PwC’s benchmarking tool

  • PwC Malaysia’s ESG reporting assessment tool

We further analysed the trust perceptions of the finalist companies from an internal and external perspective.

Employee trust perception was measured through a survey on organisational culture and trust that has been developed in collaboration with the Asia School of Business (ASB).

Public trust perception was measured through:

  • Publicly-available online conversations about our finalist companies from January to July 2023, analysed against the three pillars of PwC Malaysia’s Trust Analytics Framework, i.e. capability, responsibility and transparency
  • An online public poll distributed through PwC Malaysia’s digital channels

Winners will be determined by an independent panel of judges in October 2023 after taking into consideration the data and findings from all components of our methodology.

Contact us

Shahliza Rafiq

Shahliza Rafiq

Head of Business Development Centre, PwC Malaysia

Tel: +60 (3) 2173 0728

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