Event highlights

Highlights from the event

2 July 2019

Opening remarks:
Sridharan (Sri) Nair, Managing Partner, PwC Malaysia

Keynote speech:
Yang Berbahagia Tan Sri Dr. Jemilah Mahmood, Under Secretary General, Partnerships International Federation of Red Cross and Red Crescent Societies

Malayan Banking Berhad was announced as the winner of PwC Malaysia’s Building Trust Awards (BTA) 2019 Ceremony, making it a two-time winner since its first win at the inaugural Awards in 2015. 

Sime Darby Berhad came in 2nd place, while IHH Healthcare Berhad secured 3rd place.

The black tie affair was well attended by industry captains and business leaders of Corporate Malaysia. In a twist this year, the show was hosted by various next generation leaders from PwC Malaysia for different segments of the evening’s programme.

PwC Malaysia’s Building Trust Awards was first held in 2015, as part of our commitment to address the eroding levels of trust in businesses, in line with our Purpose ‘To build trust in society and solve important problems’. 

The Awards recognises companies that are making efforts to build trust with their stakeholders. The first of its kind in Malaysia, it employs a distinctive way of measuring trust, which goes beyond what companies say about themselves in their financial reporting. The Awards also assesses how companies are perceived in the eyes of their stakeholders, both internal (employees) and external (consumers, investors, analysts, the media, general public).  A panel of independent judges makes the final decision on the winners via a face-to-face deliberation. 

Read more on our methodology and find out what went on during the judges’ meeting

In addition to the three awards, 3 Special Mentions were given to companies who excelled in different aspects of trust as indicated by the three elements of the Awards methodology: 

  • PwC’s Integrated Reporting <IR> framework benchmarking analysis - Malayan Banking Berhad

  • PwC Malaysia’s Trust Public Poll and Trust Analytics - Sime Darby Berhad

  • Iclif’s Leadership Trust Survey - IOI Corporation Berhad

Awards judge Sir David Tweedie presenting the trophy to Malayan Banking Berhad Group Chief Financial Officer YBhg Dato' Amirul Feisal Wan Zahir, accompanied by Dato' Mohammad Faiz Azmi (PwC Malaysia Executive Chairman) and Sri (PwC Malaysia Managing Partner)

2nd and 3rd from left: Dato' Mohammad Faiz Azmi and Pauline Ho (PwC Malaysia Assurance and People Partner, and Building Trust Programme Sponsor), and Sri, with three of the Judges and representatives of the winning companies

The event opening video

Sri giving his opening remarks

In his opening remarks, Sridharan Nair, Managing Partner, PwC Malaysia spoke on the importance of standing up for a cause. “When we first thought about doing these Awards five years ago, we had our reservations. But, we knew it was a critical subject with eroding trust levels in businesses worldwide, and it was consistent with PwC’s purpose - ‘To build trust in society and solve important problems’. We decided to go ahead in the belief that if we felt strongly enough about something, we should not be afraid to advocate our views and stick our necks out.”

And since then, the Building Trust programme has expanded to reach various segments of society including students, young professionals, the public, and most recently - startups. 

YBhg Tan Sri Dr. Jemilah Mahmood, Under Secretary General for Partnerships, International Federation of Red Cross and Red Crescent Societies, giving her keynote

Keynote speaker YBhg Tan Sri Dr. Jemilah Mahmood, Under Secretary General for Partnerships, International Federation of Red Cross and Red Crescent Societies, further expounded on the collective responsibility in building a future grounded in trust. 

"We can no longer, as global citizens or companies, afford to operate in silos in this digital age - recent corporate misconduct incidents and ethical failures have revealed that companies should listen more to what’s happening on the ground (internally and externally). 

All of us, whether we are working in the private sector, in government, in civil society, or in the not-for-profit, have a manifest responsibility to recognise that we all collectively play an important role in building more prosperous, thriving societies over the long term.

Institutions, whether public, private or government, that will thrive in the 21st century, recognise trust as social and economic capital - and that values (like transparency, agility, forward looking), and ethics are pillars integral to institutional relevance."

All 20 finalists were acknowledged on stage:
(in alphabetical order)

1. AirAsia Group Berhad
2. Astro Malaysia Holdings Berhad
3. Axiata Group Berhad
4. BIMB Holdings Berhad
5. CIMB Group Holdings Berhad
6. Digi.Com Berhad
7. Genting Malaysia Berhad
8. IHH Healthcare Berhad
9. IOI Corporation Berhad
10. KLCCP Stapled Group

11. Malayan Banking Berhad
12. Malaysia Airports Holdings Berhad
13. Maxis Berhad
14. MISC Berhad
16. RHB Bank Berhad
17. Sime Darby Berhad
18. Sunway Berhad
19. Telekom Malaysia Berhad
20. Tenaga Nasional Berhad

Presenting the awards and accolades were the 2019 Building Trust Awards judges:

  1. Sir David Tweedie, Chairman of the Board of Trustees, International Valuation Standards Council; Past Chairman of the International Accounting Standards Board,

  2. YBhg Tan Sri Dr. Jemilah Mahmood; and 

  3. Nadiah Wan, Chief Executive Officer, Thomson Hospital Kota Damansara; Group Chief Executive Officer, TMC Life Sciences Berhad.

The Awards is part of PwC Malaysia’s Building Trust programme to encourage Corporate Malaysia to put trust-building at the top of the business agenda. 

Read the judges’ report here.


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Shahliza Rafiq

Shahliza Rafiq

General Manager, PwC Malaysia

Tel: +60 (3) 2173 0728

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