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What's The New Equation?

A community of solvers coming together in unexpected ways.

Our vision for the PwC Network, fuelled by our Purpose, is to be the most trusted and relevant professional services business in the world - one that attracts the best talent and combines the most innovative technologies, to help organisations build trust and deliver sustained outcomes.

We’re calling our refreshed global strategy The New Equation, and it speaks to the two most fundamental needs clients and organisations are grappling with today. 

First is the urgency to successfully respond to, and change, in the face of the major shifts shaping the world: technological disruption, climate change, fractured geopolitics, social tension, and the continuing effects of the COVID-19 pandemic. Second is the need to build trust at a time when it is both more fragile and more complicated to earn. 

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Delivering sustained outcomes which make a difference

Our approach embodies who we are: a community of solvers coming together in unexpected ways to deliver outcomes for organisations, their customers, stakeholders and communities, which make a positive and enduring impact right across the value chain.  

Our formula is simple: we deliver bold ideas, solutions which are human-led and tech-powered and meaningful experiences which deliver real-life results.  

Solving for the issues that matter to our clients and the world
PwC’s Global Crisis Survey 2021: Malaysia report

The past year has underscored that the challenge of crisis management is not about predicting the future, but dealing with the unpredictable. PwC’s Global Crisis Survey 2021 explores the business community’s response to the most disruptive global crisis of our lifetime: the COVID-19 pandemic.


Rethinking ESG in a post COVID-19 world

In an effort to emerge stronger from COVID-19, it is imperative for businesses to rethink their Environmental, Social, and Governance (ESG) commitments. Embedding more sustainable practices will require combined efforts from businesses, the government, and the public to plan and drive improvements over the long term. This needs to start today for it to have the necessary impact.


Harnessing Education in the New Economy

With education and the need for future skills evolving at a rapid pace, it is paramount for educators and investors to understand the key levers in this industry; customers’ purchasing criteria and how value can be unlocked in this highly competitive sector.

You can’t buy trust - you have to earn it

Trust has never been more important. It’s the link that connects your organisation, your people, your customers, your stakeholders and the world. We know that trust isn’t something you can buy off the shelf. It’s something you earn through every interaction, every experience, every relationship and every outcome delivered.

A world built on the foundations of trust and transparency
Trust in Adversity

The COVID-19 pandemic has had a profound impact on businesses in Malaysia. Issues like falling consumer confidence, job loss and supply chain disruption have occupied not just the news, but also the consciousness of business executives and the public.


Digital Trust Insights Survey 2021: Malaysia report

The pandemic has been an impetus for digital adoption while also presenting significant risks among Malaysian organisations. In PwC’s Digital Trust Insights Survey 2021, we studied the recent trends and the next big wave in cybersecurity as automation and technologies continue to evolve how we operate as businesses. 

Managing risk in M&A: Key transaction risks

A key element of the board’s oversight role is the evaluation of M&A activity to ensure that an individual transaction is consistent with the strategic plan. Increasingly, a critical part of that oversight is the assessment of legal and commercial risks associated with a specific transaction. Even the most strategic transactions may fall short and fail to deliver, resulting in disputes and ultimately litigation.


People solving together powered by technology

The New Equation is a future that is human-led and tech-powered. For us, people and technology work hand in hand. It's about how human ingenuity combines with technology innovation and experience to deliver faster, more intelligent and better outcomes while building trust across the value chain.

People and technology working together to create a stronger tomorrow
PwC’s Hopes and Fears Survey 2021: Malaysia report

COVID-19 hasn’t just accelerated digital transformation. It’s changed the future of work as we know it. The importance of specific skills like digital can no longer be underestimated, as technology becomes even more interwoven into our personal and professional lives. Having adapted to the new normal, workforce expectations have also evolved over the past year, with many wanting greater workplace flexibility and options to work outside the office even post-pandemic.


Staying relevant to stay in business

Our consumption and interaction with established and emerging technologies like artificial intelligence (AI), the Internet of Things (IoT), cloud computing, blockchain, and robotic process automation continue to grow at an increasing pace, changing the ways in which we experience the world. 

Banking on digitalisation: A transformation journey enabled by technology, powered by humans

In the last few years, banks have stepped up their investments in digital capabilities in response to increasing customer demand for online access and the availability of new technical capabilities such as data analytics, cloud and Artificial Intelligence, and a more open regulatory environment. But have these investments transformed the banking experience? Are banks on the right path in changing how they operate and deliver value to their customers? 

Contact us

Soo Hoo Khoon Yean

Soo Hoo Khoon Yean

Managing Partner, PwC Malaysia

Tel: +60 (3) 2173 0762

Nurul A'in Abdul Latif

Nurul A'in Abdul Latif

Markets Leader, PwC Malaysia

Tel: +60 (3) 2173 0935

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