A future ready workforce

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The Solvers Challenge_Route3_Opt1_v3 Copy
The Solvers Challenge_Route3_Opt1_v3 Copy

Inclusion & Diversity

PwC Malaysia's first female Executive Chair

Effective 1 July 2023, Nurul A’in Abdul Latif was appointed as Executive Chair for PwC Malaysia, making her the firm’s first female to assume this position. She succeeds Dato’ Mohammad Faiz Azmi, who retired after nearly three decades with the firm.

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Prior to her appointment, Nurul was the Markets Leader for PwC Malaysia, a position she held since July 2016. Under her leadership, the firm has grown its service offerings to meet the rising demand for digital services, bridge the widening global skills gap and advance the sustainability agenda locally and regionally. She has 28 years of experience working with some of the largest public-listed companies in Malaysia on audit and business advisory matters, including cross-border engagement during her two-year stint in the UK. Nurul currently serves as a Council Member of the Malaysian Institute of Certified Public Accountants (MICPA) and the Malaysian Institute of Accountants (MIA).


The Inclusive Mindset learning pathway is an innovative learning programme that encourages our people to build awareness of concepts that foster inclusive mindsets and behaviours.

We have expanded our talent pool.

As part of a PwC network action plan on improving inclusion and diversity, we have set short to long term targets on gender balance, social inclusion and disability inclusion.

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Lunch With A Stranger (LWAS) provides a platform for individuals from different departments to come together over lunch.

Empowering New Solutions through cross cultural inclusion.

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Global People Survey ratings, which reflects on the engagement work which we have with our people. 

The leaders I work with actively build a diverse and inclusive work environment 

2023 and 2022: 76%

The people I work with make the effort to get to know me and what I uniquely bring to PwC

2023: 71% and 2022: 69%

I feel like I belong to PwC

2023: 70% and 2022: 67%

Disability Inclusion

In 2022, the PwC Global Disability Inclusion Strategy was launched with the aim of elevating disability and driving action both internally at PwC and externally, to improve the lives of people living with disabilities and those who care for them.

The vision is to foster an environment where people with disabilities are included, feel empowered to be themselves, and have access to the support and adjustments they need to thrive.

What is Disability?

When we talk about disability, we consider this broadly and include any person with lived experience, whether that relates to their physical ability, neurodiversity, mental health, and/or chronic health condition.



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Behaviour: Awareness and acceptance of PWDs at work

  • 1) In conjunction with Diversity Week 2022, we invited The Silent Teddies Bakery and Yayasan Gamuda Enabling Academy to share their vision to empower the differently-abled in the community.
  • 2) Internal sharing on Disability
  • 3) Awareness campaigns to understand types of disabilities and how we can support colleagues who have a disabilities better

Systems: Support at the workplace

  • 1) Understanding the needs of our PWDs e.g. undertaking an audit of office for accessibility
  • 2) Improved recruitment practices to enable hiring of people with disabilities (long term)
  • 3) Social procurement - Onboarded several Social Enterprises (SEs) that supports PWDs

Our support for Inclusion & Diversity initiatives extend beyond PwC. We participate in national level programmes that support the advancement of women in the workforce through the following initiatives:

30% Club Malaysia

We actively participate in national-level programmes that support the advancement of women in the workforce:

  • To create a sustainable pipeline of talent, the Club, in collaboration with PwC Malaysia, launched a Board mentoring scheme in 2017. This initiative brings together experienced board directors and aspiring board-ready women to accelerate the appointment of more women into board positions. Pauline Ho is a member of the Steering Committee of 30% Club and leads the Board mentoring programme. 

  • As of 1 July 2023, 106 mentees have successfully completed the nine-month programme, of which 41% are serving on boards of both listed and non-listed companies. 

  • In March 2022, PwC acted as knowledge partner for the 30% Club’s International Women’s Day event. We shared our Diversity & Inclusive (D&I) Maturity Model and presented a survey which assesses the maturity of an organisation’s D&I programme and offers valuable insights into how organisations compare to their peers in the same region and industry. Approximately 600 people attended the event. 

NextGen Women Leaders’ Club

#NextGen Women Leaders' Club was launched to create an ecosystem that facilitates women entrepreneurs in forming valuable networks and exchanging experiences and best practices within a supportive environment.

We gathered inspiring NextGen women leaders over lunch, connecting on their priorities in growing their family business, overcoming challenges and reaching new heights.

Learn more about Malaysian NextGen family business leaders and their views on key issues of the day in the Global NextGen Survey 2022 (Malaysia report)


Contact us

Pauline Ho

Pauline Ho

Chief Operating Officer, PwC Malaysia

Tel: +(60) 3 2173 0946

Florence Tan

Florence Tan

Corporate Sustainability Director, PwC Malaysia

Tel: +60 (3) 2173 0334

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