Operational reinvention starts here - webinar series

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Hear from PwC Middle East leaders as they explore how organisations are rethinking operations in response to rapid technological, regulatory and geopolitical change. Managed services are evolving beyond outsourcing, they represent operational reinvention, empowering organisations to build resilience, unlock value and accelerate outcomes.

Across the Middle East, organisations are rethinking operations with Managed Services. Combining agentic AI, data and specialist talent to improve outcomes, control risk and reduce cost.

Through this webinar series, we bring together practitioners and industry leaders to share what works: operating models, governance and the metrics that matter.

Each 30-minute, action-oriented session is designed to help you move from proof of concept to performance.


Webinar #1: Are you ready to reinvent your operations?

In this session, PwC Middle East leaders and industry experts explore how organisations can:

  • Reinvent operations for resilience and growth – efficiency alone is no longer enough
  • Unlock strategic value through Managed Services beyond traditional outsourcing
  • Harness agentic AI, automation and cloud to drive smarter, faster decisions
  • Build flexible, outcome-driven models that scale with demand
  • Strengthen talent, partnerships and governance to manage risk and close capability gaps

Watch the full session to learn how Managed Services deliver outcomes.

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28:38
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Webinar #2: When corporate support becomes a growth enabler

In this session, PwC Middle East leaders explore how organisations can:

  • Move from transactions to outcomes: Transform corporate functions into value-generating growth enablers, building resilience and driving strategic impact

  • Build the right AI foundation: Value-adding tech requires investment in the fundamentals - data, processes and people

  • Turn AI adoption into a priority: Move AI from isolated pilots to scalable adoption with the right governance, controls and most importantly an integrated roadmap

  • Pivot capabilities to higher-value priorities: Proactively enable development that releases transactional capacity into higher-value, human-centric priorities

Watch the full session to learn how Managed services can turn corporate support into an engine for operational transformation and growth.

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25:43
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Paul  Breed

Paul Breed

Partner, Managed Services Leader, PwC Middle East

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