Bold AI bets redefine confidence and competitive advantage

PwC’s 29th Global CEO Survey: Technology, Media and Telecommunications (TMT)

PwC Insight Experience / Survey Template Hero
  • Survey
  • 10 minute read
  • February 25, 2026

As hyperscale infrastructure expands and digital ecosystems converge in the region, CEOs in the TMT sector are accelerating investment in platform scale, cross-sector growth and sovereign digital capability

CEOs in the Middle East’s Technology, Media and Telecommunications (TMT) sector demonstrate strong confidence supported by a region that continues to prioritise digital acceleration, according to PwC’s 29th Annual CEO Survey. As governments in the Middle East invest heavily on AI, advanced connectivity and cloud infrastructure, TMT leaders see long-term sustained opportunity rather than a cyclical uplift.

With access to both capital and technology, CEOs in this sector are expanding into new sectors, at a rate faster than any other industry surveyed. This reflects the convergence of telecoms, media, cloud, data infrastructure and emerging technologies. Innovation is a core driver of growth. In a region positioning itself as a digital-first economy, TMT CEOs are not just adapting to the transformation but actively shaping the Middle East’s digital future.

The findings that follow explore how this confidence is translating into investment decisions, AI adoption and a sharper focus on risk and resilience.

Mahmoud Makki

"Technology, media and telecom leaders in the Middle East are defining the region’s digital trajectory. Backed by sustained investment in AI, advanced connectivity and cloud, they are scaling innovation and expanding. The confidence is high, but so are the stakes, as cyber risk, talent shortages and geopolitical shifts test capabilities and resilience. But as businesses increasingly adopt AI and leverage emerging technologies, there are opportunities to partner with other sectors to scale and capture new sources of value in an increasingly interconnected ecosystem."

Mahmoud Makki
Partner, Strategy& and PwC Middle East Technology, Media and Telecommunications Leader

Key findings for the region

% of Middle East TMT CEOs expect economic growth in their own territory to improve over the next 12 months, well above the global TMT average.

% of regional TMT CEOs plan at least one major acquisition worth more than 10% of company assets over the next three years.

% of Middle East TMT CEOs report extensive use of AI in sales, marketing and customer service, nearly double the global TMT level.

% of Middle East TMT CEOs say they are highly or extremely exposed to cyber risk, making it the most significant threat facing the sector as digital and AI adoption deepens.

Confidence anchored in local growth and long-term outlook

Across the Middle East, governments and enterprises are investing in cloud and AI architectures, hyperscale “AI factories” and accelerating quantum-safe and zero-trust security frameworks. At the same time, media and sports ecosystems are becoming data-rich, immersive and AI-powered, extending monetisation beyond live experiences and redefining audience engagement through phygital formats and personalised content. Telecommunications operators are evolving in parallel, leveraging 5G Advanced, satellite expansion, AI-driven operations to move beyond connectivity toward programmable, monetisable digital infrastructure. These shifts position the region as a globally competitive hub where cloud, AI, media and telecom are integrating to power the next phase of digital growth.

Confidence is, therefore, exceptionally high among Middle East TMT CEOs. Survey findings indicate that 86% of CEOs in this sector are expecting economic growth in their own territory to improve over the next 12 months, up from 53% last year and 29 percentage points above the global TMT average (see Figure 1).

Figure 1: What do you believe economic growth (i.e. gross domestic product) will be over the next 12 months in your territory?

Against this backdrop of sustained digital investment and policy-led demand, TMT CEOs are more confident than their global peers in both near-term revenue prospects (48% versus 40% globally) and longer-term growth (76% versus 53%). The strength of regional fundamentals is enabling leaders to plan with greater certainty, invest at scale and prioritise expansion across converging segments of the sector (see Figure 2).

Leadership behaviour reinforces this shift. TMT CEOs in the Middle East dedicate a greater share of their time to long-term strategic planning than global peers, spending on average 21% of their schedules dedicated to activities in this time frame compared with 14% globally.

Figure 2: How confident are you about your company’s prospects for revenue growth? (Very and extremely confident)

For intra-regional investment opportunities, Middle East TMT CEOs see the strongest potential in Saudi, the United Arab Emirates (UAE) and Egypt. Given Saudi Arabia and the UAE’s massive investments in AI compute, gaming, semiconductors and data centres, backed by sovereign capital and national strategies and large-scale public-private collaboration, Middle East TMT CEOs see the strongest potential in these two key economies in the GCC, followed by Egypt that enjoys a digitally engaged population and a growing technology workforce.

AI adoption deepens across products, operations and talent

AI has become a primary source of differentiation for Middle East TMT firms, shaping how they innovate, operate and compete. 74% of Middle East TMT CEOs identify innovation as a critical component of business strategy, while 69% report rapid testing of new ideas with customers and 67% collaborate actively with external partners (see Figure 3).

Figure 3: To what extent do each of the following statements characterise your company’s approach to innovation? (Summary net: To a large or very large extent)

Regional TMT leaders have embedded AI across networks, services and customer engagement, improving efficiency, enabling new digital offerings and reinforcing competitive advantage. 60% of respondents have reported use of AI in sales, marketing and customer service. In parallel, 51% say AI has been embedded directly into products and customer experiences, higher than the global TMT average (see Figure 4).

While these are strong indicative signals of progress, there remains significant headroom to fully leverage advanced AI capabilities across network optimisation, predictive operations and next-generation service innovation – moving beyond AI-driven chatbots and service automation.

Figure 4: To what extent has AI been applied in the following areas of your business? (SUMMARY NET: To a large or very large extent)

Organisational readiness for AI across the Middle East TMT sector is high, with 88% of regional TMT CEOs surveyed reporting a culture that supports adoption, 79% saying their technology environment is enabling the integration of AI and 76% indicating having a clearly defined AI roadmap, above the global averages (see Figure 5). This provides a strong platform for execution at scale.

Figure 5: To what extent do you agree or disagree with the following statements relating to AI use at your company? (Agree)

Deals accelerate capability building and portfolio diversification

Deal activity across the Middle East TMT sector is being driven by the accelerating pace of digital transformation. Deal activity focused on data centres, telecommunications, digital infrastructure, and media platforms, reflecting ambitions to scale sovereign digital capacity and build AI-enabled economic ecosystems.

More than half of Middle East TMT CEOs plan to make at least one major acquisition worth more than 10% of company assets in the next three years, up from 45% last year and above the global TMT average of 41%.

As AI adoption deepens and demand for digital platforms, automation and infrastructure grows, M&A is increasingly being used by TMT leaders in the Middle East to acquire capabilities, technologies and market access that would be difficult to build organically at speed.

Globally, dealmaking is also increasingly being shaped by the infrastructure demands of AI. Competitive advantage is shifting toward companies with access to large-scale compute capacity — the high-performance graphics processing units (GPUs), cloud platforms and hyperscale data centres required to train and run advanced models. This is why technology leaders are directing record levels of investment into.1

In the region, cross-border expansion has continued, with 71% of Middle East TMT CEOs saying they have begun competing in new sectors or industries over the last five years. According to the 2026 Transact Middle East report,2 cross-sector deal activity in TMT reflects the region’s push to consolidate infrastructure, secure content and expand digital platforms. In digital infrastructure, technology group G42’s US$2.2bn acquisition of telecom provider e&’s 40% stake in Khazna Data Centre Holdings will strengthen the compute backbone required for national AI programmes.

Cross-border telecom expansion is also seen as operators broadened connectivity and digital service portfolios, while adjacent digital platforms attracted inbound capital. Turkey-based Paribu acquired 100% of Bahrain’s CoinMENA for US$240m, highlighting investor appetite for scalable fintech infrastructure, and the US’s Warner Bros. Discovery acquired a 30% stake in regional media and entertainment company, OSN Streaming, indicating growing global confidence in the region’s subscription-based digital ecosystems. These transactions illustrate how TMT dealmaking is converging across infrastructure, media, fintech and platform technologies to capture value in the Middle East’s expanding digital economy.

Industrials and services are the most targeted adjacencies across the whole TMT sector, cited by 36% of regional TMT CEOs, followed by consumer markets and financial services both at 31% (see Figure 6). This points to a deliberate push into adjacencies where digital platforms and data capabilities can be scaled.

Figure 6: In which of the following industries (if any), outside of your own, will you seek to grow your business (including partnering with others to do so) over the next three years?

Rising risk sharpens focus on resilience

Cyber risk is the most significant threat facing Middle East TMT leaders, cited by 48%, up from 40% last year (see Figure 7). Geopolitical conflict follows, at 38%, reflecting exposure to global realignments and supply chain disruption. 

As AI and cloud adoption scale across the sector, cyber risk is shaped by the complexity of digital environments rather than isolated systems. Reliance on cloud platforms, connected products and data-intensive services is expanding the attack surface, reinforcing why governance and trust are now as critical as technical controls.

Figure 7: How exposed do you believe your company will be to the following key threats in the next 12 months? (showing sum of highly or extremely exposed)

Additionally, 31% of Middle East TMT CEOs cite availability of key skills as a top threat for the next 12 months, above the global industry average of 27%. Finding and retaining talent was also the most cited constraint to operational performance that TMT CEOs in the Middle East are currently facing, with 38% raising this issue.

Beyond immediate threats, transformation remains a central concern for Middle East TMT CEOs – particularly whether their organisations are moving quickly enough to keep pace with rapid technological change. This was cited by 40% of TMT CEOs surveyed in the region. Business leaders in this sector are also concerned about the disruption caused from geopolitical events and how to prepare for it and the innovation capabilities of their companies.

Figure 8: What is the question that concerns you most these days?

In response to the short-term elevated risks that exist, Middle East TMT leaders are increasing their focus on preparedness and structural change. 67% plan to strengthen enterprise-wide cybersecurity over the next three years, while 43% expect to reduce reliance on technology providers based in countries considered less trustworthy - nearly double the global rate. These actions reflect a more deliberate approach to managing geopolitical and cyber exposure and signal a shift from reactive risk management to planned resilience.

This is further reinforced by indications around their readiness to respond to change. 55% of Middle East TMT CEOs say their organisations are prepared to anticipate disruption before it occurs, considerably higher compared with the 34% of global peers, while 64% say they are prepared to lead an effective organisational response when disruption emerges.

What does the next decade look like for TMT leaders?

While our CEO Survey findings reflect the confidence of TMT CEOs across industries in the near and medium term, PwC’s economists have also looked further out to the decade ahead across sectors and analysed how two major global megatrends – AI and climate change – are driving industry reconfiguration (see figure 9) and the emergence of new domains of growth: markets where companies work across sector boundaries to meet fundamental human needs of how we build, care, feed, fuel, make and move, and how we connect and compute, fund and insure and govern and serve.

According to PwC research, the pressure to reinvent for technology, media and telecommunications companies is intensifying. For leaders, the opportunity lies in capturing value in the emerging domain of ‘connect and compute’ where infrastructure, platforms and digital services intersect to meet fundamental human needs. The future will be hybrid, combining next-generation satellites with fibre networks to create a more resilient, scalable and intelligent connectivity backbone. Companies that make bold moves now could emerge as the backbone of future digital economies in the ‘connect and compute’ domain.

As industries and public services digitise, companies in the ‘connect and compute’ domain could generate approximately US$150 billion in value by 2035, presenting a significant value to be captured for those prepared.

Figure 9: Industry reconfiguration in the decade ahead

Your next move:

As confidence, capital and competition converge, sustained advantage will depend on disciplined execution and adaptability. 

Five priorities now stand out for Middle East TMT CEOs:

Build secure, sovereign AI infrastructure+
In the Middle East, AI will significantly increase the need for faster networks, more data capacity and greater computing power. This will create opportunities for telcos to play a greater role in powering the AI infrastructure, providing the compute, storage and connectivity required to support increasingly data-intensive economies. Telco CEOs should invest in this AI-ready, hybrid infrastructure to improve efficiency and unlock new revenue streams. At the same time, sovereign AI and data residency are rapidly becoming default national models across the region. Data localisation is shifting from a compliance requirement to a strategic infrastructure lever, one that enables AI deployment at scale while safeguarding national priorities. CEOs must also ensure this infrastructure is secure by design, underpinned by advanced cybersecurity capabilities and strong data foundations.
Make vertical platforms the next growth frontier +
As sectors such as healthcare, defence, logistics, media and education become more digital, they will increasingly require integrated digital solutions that combine connectivity, cloud, cybersecurity, IoT and AI. This shift makes industry-specific offerings, or verticalisation, critical. Given their infrastructure scale and central role in national economies, telcos are well positioned to deliver these end-to-end solutions. CEOs in this sector should embed vertical strategies into their growth agenda to help deliver full-stack digital platforms for priority industries.
Dealmaking for strategic inorganic growth+
CEOs in the TMT sector should target inorganic growth, including acquisitions, joint ventures and strategic partnerships, to strengthen capabilities in AI infrastructure, digital platforms and next-generation connectivity.

They should also consider selective investments in emerging technologies such as quantum computing, robotics and other frontier innovations to future-proof their portfolios and capture early-mover advantage. The priority should be expanding into higher-value digital services and diversified revenue streams, rather than focusing solely on geographic expansion. This approach will help position organisations at the centre of broader digital ecosystems and unlock long-term, platform-driven growth.
Lead the AI-enabled cultural and media transformation +
While AI continues to dominate media, advertising and marketing conversations, cultural relevance will be the defining differentiator in 2026. For TMT CEOs in the Middle East, this presents a dual opportunity: lead a regional cultural renaissance while embedding AI across media production, distribution and monetisation. CEOs should therefore invest in AI-enabled media ecosystems that combine cultural intelligence with advanced production capabilities. This means building platforms that integrate content, connectivity and data, unlocking immersive experiences, expanding revenue streams and positioning their companies at the forefront of the region’s evolving cultural economy.
Rethink operating models and build AI-ready talent +
As AI reshapes the TMT sector, CEOs must rethink operating models to compete at speed. At the same time, attracting and developing the right talent must become a strategic priority, not just an HR function. AI expansion is intensifying demand for digital, engineering and cross-functional product capabilities, making talent a potential growth constraint. Leaders should proactively redesign workforce models, strengthen early-career pipelines, invest in continuous upskilling and create compelling value propositions that attract top AI and tech talent.

We surveyed 4,454 CEOs in 95 countries and territories from 30 September through 10 November 2025. We received 312 responses across 11 Middle East territories and the sentiments captured in the report reflect views at the time of the survey. The global and regional figures in this report are weighted proportionally to country nominal GDP, so CEOs’ views are broadly representative across all major regions. The industry- and country-level figures are based on unweighted data from the full sample of 4,454 CEOs. To learn more about the findings, please visit: http://www.pwc.com/ceosurvey.

Notes

Percentages in charts may not add up to 100%, a result of rounding percentages; multi-selection answer options; and the decision in certain cases to exclude the display of certain responses, including ‘Other,’ ‘Not applicable’ and ‘Don’t know.’ The research was undertaken by PwC Research, our global centre of excellence for primary research and evidence-based consulting services.

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Mahmoud Makki

Partner, Strategy& and PwC Middle East Technology, Media and Telecommunications Leader, PwC Middle East

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Hani Ashkar

Hani Ashkar

Territory Senior Partner, PwC Middle East, PwC Middle East

Laura Hinton

Laura Hinton

Deputy Territory Senior Partner & Managing Partner, PwC Middle East

Mona Abou Hana

Mona Abou Hana

Chief Corporate & Network Officer, PwC Middle East

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