It’s so important to foster belonging and genuine care for the entire team. We leave titles at the door and work together to build trust with each other and our clients. Each member of the team needs to know that someone will be there to help them if they need it, and vice versa. That kind of support can’t be mandated or demanded—it has to be cultivated through living our values of working together and caring each and every day.
It’s this culture that’s enabled our team to not only succeed but thrive through the pandemic and into our new hybrid working world. We do meet more often virtually to check in than we did before…there’s no working in a vacuum. But our meetings aren’t 100% work. We recognize that everyone’s priorities are different, and we always make time to check in with one another and share about what’s going on in our lives outside the workplace too.
We’ve also recently added an unofficial member to the team: my new puppy, Aria! She’s made many cameo appearances on our work calls, so much so that the team photoshopped me and Aria into the team picture at the holiday festival this year!