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Digital transformation

Managing digital innovations

Our approach to digital innovation management offers a blend of knowledge from the most commonly used methodologies and concepts used at top companies all over the world. We combine approaches characteristic for process and project optimizations, business analyses, IT and business architectures of companies into a unique whole. By applying the knowledge of experienced experts, we create tailored solutions for our clients based on the Digital Transformation Framework. What is the key to success?

The Digital Transformation Framework and its added value

By applying the Digital Transformation Framework, clients eliminate many frequent faults and deficiencies in organizations:

Individual transformation projects waste valuable time on duplicate collection of the same information describing the current situation in the organization (e.g. business processes, use of applications, communication between applications, data flows, infrastructure, etc.).


Transformation projects which impact each other do not take these dependencies into account in planning. This results in an overall decrease in efficiency when planning and using human resources.


There is no company-wide innovative approach focussing on changes across all key departments in the company, utilizing the synergy potential of more complex changes. There is no Chief Innovation Officer.

A great deal of information describing the current situation is duplicated in documents in different places without central management. This leads to outdated, inaccurate information with serious errors, which the organization’s strategic planning is based on.

The defined corporate strategy is rarely transparently aligned with all the transformation projects. It is not clear to what extent transformation projects contribute to the fulfilment of the organization’s strategic goals.

Various types of transformation projects achieve benefits from eliminating these and many other faults and deficiencies (such as GDPR, cybersecurity, change to business processes and business models, data migration, IFRS, development of customized applications, integration of box solutions, transition to cloud solutions, changes to IT infrastructure, customer experience, web portal solutions, data analytics, RPA, etc.). Implementing the approach also dramatically increases the organization’s competitiveness.

Depiction of key areas of the Digital Transformation Framework with the methodologies and concepts that inspired it: COBIT, IT4IT, ITIL, TOGAF, PRINCE2, Agile Scrum, ISTQB, Archimate, BPM, UML, Lean IT, DevOps, SixSigma.

Three key areas of the Digital Transformation Framework

The key areas the Digital Transformation Framework focuses on are described below. In addition to streamlining individual areas, we also concentrate on strengthening mutual synergies between these areas.

1. Digital twins management

Digital twins management comprises the central management of key documentation about the company, such as catalogues (lists), relationship matrices and diagrams. These three documentation types describe the organization’s current and future situation. Their objective is to record in high quality and interconnect the most important processes, data and applications used, and the IT infrastructure.

2. Transformation management

Transformation management interconnects the principles of project and agile management complemented with change management. The central element of this interconnection is the central management of all requirements and specifications.

3. Managing goals and key performance indicators (KPIs)

The building of a sophisticated scheme interconnecting all corporate goals begins with a focus on the company’s financial objectives. These objectives are complemented by business and IT goals. These goals are then matched with separate business and IT goals of individual activity performers. We systematically allocate all these goals to the relevant KPIs.

Who will benefit from the Digital Transformation Framework?

It is intended for all larger organizations. The greatest added value will be achieved by companies in the following service provision sectors: insurance, banking, telecom, energy, IT, and specific divisions of manufacturing companies, such as car producers.

As digital transformations impact the whole company, there is practically no department which would not benefit from using the Digital Transformation Framework. This topic is especially important for positions such as CEO, CIO, COO, CFO, and also for heads of various business divisions. It is definitely not just an IT theme. This is primarily a business transformation subject, where IT transformation is only a subordinate area.

What is our approach?

We define our approach as follows:

Evaluation of the organization’s existing goals and KPIs (affecting the following areas: Transformation Management and Digital Twins management) – AS IS analysis

Evaluation of application of the principles of effective digital transformation in the organization (with emphasis on major issues in digital transformations) – AS IS analysis

Plan and/or implementation of changes in the organization under the above first and/or second evaluation– TO BE plan and/or implementation

Contact us

Štefan Čupil

Štefan Čupil

Partner, PwC Slovakia

Tel: +421 911 964 212

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