Intelligent Processing Centre

Your knowledge master & back-office processes acceleration partner

To create capacity for you, we are sharing our expertise.

Karsten Hegel

Karsten Hegel, Partner, CEE Export Leader

Global economic disruption, changing people models and availability of new technology are creating new challenges for business leaders from all industries. Your organization needs you to focus on creating a sustainable business model, while your back office functions have to operate efficiently today.

“PwC’s Professional Managed Services is our unique approach to service delivery. It frees your hands up from delivering on operational, well known processes to focus on where you are needed the most - transforming your company for tomorrow. We achieve this by giving you access to our industry expertise, deep functional knowledge, latest technology and trusted infrastructure,”

Karsten Hegel, Partner, CEE Export Leader

Working with you in a flexible partnership, scalable according to your current needs, we guarantee you are compliant while you remain the owner of your processes; you decide if we should work in your company systems or use our technology platforms; we will follow the agreed process instructions but we commit to suggest process efficiencies whenever we see potential to realize them. Unlike standard delivery centers, we always work as part of your teams and are ready to fully manage the transition of processes and onboarding of new regulation, risk or compliance requirements.       

We trust this approach will make you realize value now while preparing for the future, back up by our know-how, capacity and technology.



We offer Professional Services in the following areas:


PwC’s Intelligent Processing Centre delivers large operational and managed service solutions in one place. It’s aimed at supporting clients with regulatory, risk and compliance requirements. We support activities ranging from one-off, delivery-focused projects to longer-term running of managed services. We bring together regulatory insight from our subject matter experts from across the firm, and combine that with highly skilled operational staff and innovative technology, to solve these complex operational problems.

Join our human-led, tech-powered team

When we combine the passion and expertise of our people with the right technology, we can solve problems, unlock opportunities and create value for our clients and society. That’s why we’re committed to building diverse teams and investing in skills and technologies. Join us to see how you can put your skills to use in unexpected and exciting ways to realize your full potential. Be a part of PwC’s Community of Solvers.

Investment in our people 

We are committed to helping people develop market-leading expertise relevant to their position, their clients and PwC’s vision, values and strategy. 

The development of your knowledge, skills, confidence and experience is fundamental. Whether you start out on our graduate, placement or apprenticeship programme you will receive the same structured training and development opportunities and we try to make you feel at home straightaway. We value the skills you bring with you, but there is a lot to learn, so development with us is your constant, personal journey.

Make a Difference

Our purpose focuses on how we impact society, and how our business decisions can contribute to greater trust and solving important problems. Upon joining us, all our people have the opportunity to play an active role in how we support our purpose and positively impact the communities we work within.

Our CSR group focuses on people engagement, inclusion and wellbeing and CSR activities. We work closely with our external partner organizations to harness the skills of our employee volunteers so that we can address the challenges that the community and voluntary sector is currently facing.

Contact us

Karsten Hegel

Karsten Hegel

Partner, CEE Export Leader, PwC Slovakia

Tel: +421 911 402 630

Dagmar  Haklová

Dagmar Haklová

Partner & TLP Leader, PwC Slovakia

Tel: +421 911 425 109

Ivan Hlavenka

Ivan Hlavenka

Director, PwC Slovakia

Tel: +421 902 953 866

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