Global Business Services

We help you re-envision your finance function to efficiently support the execution of business strategy powered with digital-savvy people, streamlined processes supported with automation and modern technology.

As an integral part of the finance transformation journey, our Value Realization Team will ensure that all the key benefits resulting from the initiatives are identified and achieved.

Learn more >

Our purpose is to help GBSes accurately plan, forecast, and budget to support their major business decisions and financial health. We support developing management reporting that brings value and assists in operational and strategic management. We offer a selection of top technologies, assist in identifying the solution that suits the operation best and take organizations through the change.

Learn more >

We support GBS functions in building strong internal control environment across financial, business, and IT processes. We work with internal controls teams, auditors, and process owners to design, test, and improve control frameworks that help manage risk, ensure compliance, and support efficient operations.

Learn more >

We combine practical audit and risk experience with a strong understanding of how processes work in real business environments. Whether it’s preparing for external audits, supporting internal audit cycles, or helping teams get ready for assurance engagements like SOC reports, ISAE, SOX, or TISAX, we focus on delivering solutions that are fit for purpose and aligned with how your business runs. Our goal is to make controls more effective and easier to manage — through smart design, automation, and the right use of technology.

Learn more >

In a world of increasingly complex tax regulations, PwC's Connected Tax Compliance (CTC) offers a simplified, data-driven, and technology-enabled approach to managing tax, accounting, and payroll compliance across all jurisdictions. CTC helps our clients stay ahead of the curve and minimize regulatory burdens.

Learn more >

The PwC team offers a comprehensive set of GBS sustainability services, including support in designing and implementing processes and controls to ensure compliance with ESG reporting requirements.

We support the assessment of the maturity of existing ESG reporting processes and help define ESG reporting strategies. In addition, PwC offers one-off project support and managed services, including calculation of required indicators, carbon footprint analysis, value chain due diligence and climate risk scenario analysis.

PwC’s services aim to improve data accuracy, automate processes and enhance decision-making capabilities, ultimately helping GBS centers meet regulatory requirements and achieve sustainability goals.

Learn more >

In one of the world’s most heavily regulated industries, staying compliant with evolving transparency requirements is a constant challenge. That’s where we come in. With over 10 years of hands-on experience and insights from global projects, our team - based in Czech Republic - helps pharmaceutical and life sciences companies simplify and strengthen their transparency reporting processes. Whether you need end-to-end managed services - from data collection and remediation to coordination with stakeholders and report preparation - or a strategic review of your current processes to identify gaps, we tailor our support to your needs. Our deep subject-matter expertise allows us to deliver practical, scalable solutions that reduce your reporting burden and help you stay ahead of regulatory demands - saving you time, reducing costs, and minimizing risks associated with incorrect or incomplete reporting.

Learn more >

Maturity Assessment can be conducted at any point of your GBS journey bringing tangible benefits to your organization. Drawing from our numerous interactions with different GBS/SSC organizations,
we have pinpointed the recurring problems they encounter. To address these challenges, we have a proven, holistic Methodology that offers our clients a complete picture of their GBS/SSC organizations across 5 key maturity areas. Our methodology is consistently evolving and adapting to best reflect current market trends and good SSC practices.

We act as an extension of your team—delivering expert services that help you stay focused on what matters most for your business. We perform a full range of operational and compliance functions on your behalf, including:

• Financial Planning – We develop and manage strategic financial plans tailored to your business goals.
• Accounting & Statutory Compliance – We handle your accounting and ensure full compliance with all regulatory requirements.
• Tax & Payroll Services – From tax filings to payroll processing, we manage it all with precision and confidentiality.
• Sustainability Agenda – We support your ESG initiatives, helping you meet sustainability targets and stakeholder expectations.
• Transparency Reporting for Life-Sciences – We prepare and manage transparency reports to meet industry and regulatory standards.

Learn more >

We help GBSes to increase their projects success rate and ensure that all projects and programs are well prioritized, aligned to the strategy and delivered efficiently. We are a trusted partner experienced in the delivery of numerous change initiatives in Agile, Traditional and Hybrid models, providing our services both onsite and offsite. We custom our approach, methods, and tools to our clients’ needs considering the latest technologies and best practices available.

Depending on your needs you can choose one of the following services or a combination of them:

• PPM/PM/PMO Consulting - We diagnose your challenges and design, propose, and implement the best solutions for you.
• PM/PMO Professional Services - Our project and program managers deliver your initiatives, and our PMO specialists support them.
• PMO Managed Service - We run the PMO for you.

Unlock the transformative potential of AI with our responsible AI solutions. We build and deploy trustworthy AI systems that prioritize explainability, transparency, robustness, and fairness. Our human-led, ethical approach mitigates risks while delivering tangible business benefits, including improved decision-making, enhanced customer experiences, and increased efficiency. Partner with us to harness the power of AI while maintaining the highest ethical standards.

Trust over AI

Learn more >

Save time and resources with our comprehensive document automation services. We help you digitize, process and archive documents, reducing administrative burdens, minimizing errors and increasing the efficiency of your processes. From digitalized invoices and contracts to automated approval processes and reporting, we offer solutions tailored to your needs while implementing robust security and compliance protocols.

Learn more >

Setting up and defining user roles and profiles in accordance with SoD principles is key for GBS. We will assess the authorization concept, help with role reconfiguration, assess access to sensitive transactions. We design a complete SAP Governance-Risk-Compliance solution including its implementation.

We support GBS in the implementation, expansion and comprehensive services of implementation and maintenance of SAP S/4 HANA systems (including public cloud) - from the development of a transformation plan, through process design, system setup and customization, integration, training, custom application development to application maintenance services.

Learn more >

We can support the GBS (Global Business Services) organizations in building and expanding cybersecurity capabilities by providing comprehensive cybersecurity solutions through our Cybersecurity Experts and Cybersecurity Threat Detection Engineers. Our experts are adept at auditing, designing, and implementing robust security systems, as well as outsourcing customer security processes. We offer a wide range of services, including building and supporting cybersecurity transformation programs, security monitoring, threat detection, incident response, ethical hacking, vulnerability management, malware resistance, data protection. Additionally, we conduct thorough risk assessments and implement tailored security solutions to protect both Information Technology (IT) and Operational Technology (OT) systems.

Our Cybersecurity Threat Detection Engineers further enhance our offerings with specialized Managed Threat Detection and Response services, leveraging advanced Microsoft technology. They engage in strategic and transformational activities such as cybersecurity and SOC maturity assessments, strategy development for IT and OT, security platforms implementation and migrations, cyber risk management, and regulatory compliance.

Learn more >

Unleash the full potential of your Global Business Services with PwC's Cloud Transformation services.  Streamline operations, slash costs, and boost innovation by migrating to a flexible and scalable cloud infrastructure.  Focus on your core business while we handle the technical complexities, leveraging cutting-edge cloud solutions to enhance security, unlock valuable data insights, and expand your global reach.  Partner with PwC to modernize your legacy systems and drive unparalleled efficiency, paving the way for a future-ready GBS.

Learn more >

Strategic Change Management supports clients' GBS transformations form the very beginning of Developing a GBS Strategy & Defining Business Case through Design and Implementation phases.

Our broad business experience along with a structured change management approach allow us to holistically understand the organization's needs and deliver expected results.

• We work closely with Senior Leadership and project team to ensure a consistency in GBS strategy and vision execution.
• We design and execute engagement and communication strategy to ensure that people are prepared for the changes that will impact them.
• We develop and execute communication plans that use timely, engaging, and appropriate methods to inform people about the GBS transformation.
• We ensure that the change sticks, define and monitor KPIs of reinforcing the change.

We can help you transform your people and organization, improve productivity and performance, and drive business growth through:

• Workforce Strategy & Capability
• Workforce Experience & Performance
• Organizational Design
• Rewards and Benefits (incl. Equal Salary)
• Communication & Change Management
• Culture Transformation
• People Analytics & Insights
• HR Transformation & Technology
• Personal tax and Social Security Effectiveness

Our team consists of business advisors, experts in the field of human capital development, employee taxes and labor law.

Learn more >

Invest in your GBS team's future with PwC Academy's specialized training programs. These courses will equip your employees with critical skills in sustainability and social responsibility, finance, tax and accounting, innovation and project management, and HR and management. By deepening their knowledge in these key areas, your team will be empowered to drive innovation, improve project delivery times, and enhance decision-making, leading to increased efficiency and a more motivated workforce.

Learn more >

Perform is our Operational Excellence approach focused on how middle management lead operational teams, and which generates outstanding tangible business outcomes.

Perform aims to get the best out of people, independent of process and technology. Perform optimizes what managers and their teams do, how they do it, and the tools they use. It introduces 10 elements supported by concrete tools, changing the way teams work and communicate to be more effective and more efficient. It can also be used as an excellent connection platform for dispersed teams.

• Perform changes the company culture and people’s behavior to:
• Create capacity to meet the future needs of the end markets and support further growth
• Increase leaders time with their teams, building capability and driving performance
• Shift the focus from firefighting to value-add activities and improve business quality and service levels
• Team members solve problems to improve efficiency and quality in their teams
• Equip leaders with the tools and skills required to effectively challenge, coach and recognize performance
• Manage workload through better capacity planning to reduce the impact of demand fluctuations and reduce overtime
• Share best practice within and across teams to reduce performance variation

Learn more >

Champion equal pay by pursuing Equal-Salary certification. This comprehensive analysis of your company's compensation system verifies equal pay for equal work, regardless of gender.  Achieving certification will enhance your reputation as a fair and equitable employer, attracting and retaining top talent. It builds trust and employee satisfaction, fostering a more motivated and productive workforce.

Learn more >

Are critical roles in your company vacant? Finding and training the right people takes time and resources. PwC offers a solution: temporary support from seasoned professionals to ensure smooth operations and maintain momentum on key projects while you search for the ideal candidate.