— Chadwick Westlake, Senior Vice President, Structural Cost Transformation & Lean, Scotiabank
“We've investigated how to achieve and sustain organizational fitness while thriving in constant change and generating best-in-class productivity for stakeholders. This includes investing savings in the most focused choices so employees are engaged and equipped to deliver world-class service, advice and digital capabilities for people, in return creating top shareholder returns.”
“We made efficiency and effectiveness part of our fabric, with success internally and, importantly, externally measured. Through a globally connected approach, we're transforming end to end with lean re-engineering, smart automation, blank page organizational design and budgeting, and we celebrate success and have fun, well beyond initial aspiration.”
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