2018 reinventor finalist: Scotiabank—Structural Cost Transformation & Lean

Our innovation is: 

“leading, systemic, continuous”

Chadwick Westlake, Senior Vice President, Structural Cost Transformation & Lean, Scotiabank
 

Organization:
Scotiabank

Finalist category:
The reinventor

Industry:
Financial services

Region:
Ontario

Twitter:
@Scotiabank

What problem is the innovation trying to solve?

“We've investigated how to achieve and sustain organizational fitness while thriving in constant change and generating best-in-class productivity for stakeholders. This includes investing savings in the most focused choices so employees are engaged and equipped to deliver world-class service, advice and digital capabilities for people, in return creating top shareholder returns.”

— Chadwick Westlake, Senior Vice President, Structural Cost Transformation & Lean, Scotiabank

The innovation:

“We made efficiency and effectiveness part of our fabric, with success internally and, importantly, externally measured. Through a globally connected approach, we're transforming end to end with lean re-engineering, smart automation, blank page organizational design and budgeting, and we celebrate success and have fun, well beyond initial aspiration.”

— Chadwick Westlake, Senior Vice President, Structural Cost Transformation & Lean, Scotiabank
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