— Michael Zerbs, Chief Technology Officer, Scotiabank
“Our customers expect simple digital banking experiences that respond to their evolving preferences. To respond effectively, it was necessary to challenge the status quo of traditional banking services, reinvent and reimagine the customer’s end-to-end journey and create technology foundations to scale awesome customer experiences and solutions globally.”
“To drive our digital banking transformation, we stood up five digital factories across our five key markets. Using real-time customer feedback, we created inspirational products by leveraging our new micro-services framework (PLATO). With PLATO, we developed the ability to build new products and get them to market faster and safer.”
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