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2019 accelerator finalist: Canada Border Services Agency

Our innovation is: “facilitative, efficient, elegant”

— Andrew Lawrence, Acting Director General, Traveller Programs, Canada Border Services Agency

Organization: 
Canada Border Services Agency

Finalist category: 
The accelerator

Industry: 
Government and public sector

What problem is the innovation trying to solve?

"Air travel is growing at an exceptional rate, outstripping the capacity of airports and CBSA to manage volumes effectively while maintaining the integrity of our border. Secure and innovative solutions need to be found that are both cost effective and improve the traveller experience."

— Andrew Lawrence, Acting Director General, Traveller Programs, Canada Border Services Agency

The innovation:

"The international-to-international transit process has already facilitated the movement of over 1.25 million air travellers through a simple and self-service approach to border management. This allows the CBSA to focus efforts on those seeking entry to Canada and facilitate those who are simply transiting through it."

— Andrew Lawrence, Acting Director General, Traveller Programs, Canada Border Services Agency

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