Process Intelligence

Take your digital transformation journey to the next level

Achieving operational excellence

Businesses are rapidly changing and transforming to improve performance and save costs. As your organization undergoes a digital transformation, your processes need to be trusted and compliant. But our research shows many organizations are struggling with a lack of expertise, a complex IT landscape and a limited focus on process functions. This reduces visibility into their process flow and creates challenges on their digital transformation journey.

Process intelligence uses the digital footprint of your data to create clear visuals of processes as they occur. This interactive view of how your business processes are executed lets you see bottlenecks, inefficiencies and areas for improvement. Process intelligence continuously and automatically assesses your process data at scale to give you data-driven insights into how your employees and systems are performing. It also creates process transparency that helps you understand the frequency, challenges and impact of automation.

Our approach

PwC Canada’s Process Intelligence provides fact-based analyses of end-to-end process execution based on system data. Our team of technical and business experts from various industries, working alongside process specialists, dive deep into your data to help you uncover critical savings and missed automation opportunities.

Process Intelligence plays a critical role across various stages of enterprises’ digital transformation life cycle: 

Illustration with 5 main headers/steps: Discover: Explore and verify the as-is process, Analyze: Identify root cause for process inefficiencies and subsequent improvement opportunities, Automate: Evaluate processes for automation and measure potential benefits, Prioritize: Measure and prioritize use cases based on alignment to target state and expected ROI, Execute & monitor: Execute prioritized use cases and monitor processes for continuous feedback and improvement.

Unsure where to start? Our P2P Accelerator solution can rapidly assess your procure-to-pay process, providing quantitative and qualitative benefits using several metrics. With standard analysis outputs and deliverables, this assessment can pinpoint high-benefit, low-cost opportunities for improvement.

Our team can work with you to turn these process intelligence insights into action. We have the capabilities to assist you in designing, implementing and rolling out process intelligence solutions. We can also help you improve your processes through process reengineering and process automation.

Benefits of process intelligence

Improved transparency at every step

Spot the source of pain points

Unlock process efficiencies

Automate manual efforts

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Contact us

Annie Veillet

Annie Veillet

Partner, Data Analytics and AI, PwC Canada

Tel: +1 514 205 5146

Ben Yee

Ben Yee

Director, Data Analytics and AI, PwC Canada

Tel: +1 514 581 6725

Marilia  Araujo

Marilia Araujo

Partner, Data Analytics and AI, PwC Canada

Tel: +1 613 755 8733

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