Consumer lending transformation

Our PwC Consumer Lending survey of high income Canadian home owners demonstrated that customers are very positive about their banks and their ability to meet their credit needs. They’re interested in integrated credit products; they understand the product benefits; and have indicated that they want advice and guidance before they accept this new way of borrowing. We can help you capitalize on this new revenue opportunity, by helping you to transform your sales strategy to spend more time selling to the right customers, engage in a needs-based sales dialogue around integrated lending products and develop an effective channel strategy to deliver on your capabilities.

PwC’s Consumer Lending team has strong analytical skills and practical experience in product management, profitability measurement, campaign design and front-line experience. We know the leading practices and can help you to realize them in the real world. Growing revenue is the current focus for Canadian banks and many are pursuing transformational change to achieve it. We can help you define consumer lending programs that holistically consider segmentation strategy and smart design of processes, products, roles and systems.

Learn more about our Consumer Lending Transformation practice, download our full brochure.

Contact us

Paula Pereira
Tel: +1 416 941 8460

Andrew Smee
Partner, Financial Services
Tel: +1 416 815 5128

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