Making Care Mobile

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A roadmap to the virtualization of care

As services in nearly every aspect of daily life become digitized, Canadians are demanding greater access to their information and more personalized experiences. In Making care mobile: shifting perspectives on the virtualization of care, respondents indicated that they want three things:

  1. to engage proactively in their health,
  2. to gain easier access to services, and
  3. to exert more control over their care.

Virtual health (vHealth) and mobile health (mHealth) solutions have the capacity to address these issues.

Emerging care models can feature vHealth and mHealth solutions that advance the quality and safety of care, increase accessibility, reduce costs, enhance client self-care, and improve the overall experience for patients and their families. But with so many factors to consider before virtual care can be implemented, where should health care leaders begin? Read our study to learn key steps to consider.

A roadmap to the virtualization of care

 

 

 

 

 

 

 

 

Shifting perspectives on the virtualization of health care

The global opinion of health care is shifting. Doctors and patients all over the world not only believe the virtualization of health care is coming, but that it will improve the delivery of care when it does. For Canada’s health care sector to remain competitive as a leader in medical services, new delivery methods need to be explored and implemented.

Canadians are interested in virtual and mobile health practices that would improve the speed of delivery and access to their care

PwC's Healthcare Services practice team surveyed nearly 2,500 Canadians to give them the opportunity to share opinions and ideas on the future of health care in Canada. They told us they're interested in digital care practices that would improve the speed and access of their care. In addition, quality and privacy are crucial to them, and health care providers have to get that right. And equally important to Canadians is the modernization of the health care system to make it more convenient and accessible.

To help identify how emerging delivery channels can be developed to address what Canadians need and want, while reducing costs, download the report or the following chapters.


109 KB Making Care Mobile: Virtualization of Health
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106 KB Making care mobile: Executive summary
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118 KB Making care mobile: What are Canadians saying?
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86 KB Making care mobile: Emerging delivery models
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86 KB Making care mobile: The future of health care in Canada
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