Digital Academy

Digital upskilling to future-proof your team

Our programmes

Cloud Security Assessment and Auditing

Companies are increasingly opting to migrate their IT infrastructure and services onto Cloud, driven by obvious reasons - cost effectiveness and scalability. However, many are unaware of the "shared security responsibilities" with the Cloud Service Provider (CSP) and assume that security responsibilities will be the function of the CSP. Cloud security breaches are on the rise and most can be attributed to the 'customer's fault'. It is important for companies to understand the various Cloud deployment models, carefully assess and evaluate the inherent risks for each, and put in place measures and safeguards to ensure cloud security risks are managed effectively.
 

Objectives

The course aims to provide participants a better understanding of the Cloud architecture and deployment models, benefits of each, and the security related risks companies will need to be aware of as they move their services onto Cloud platform.

Outcome

At the end of the course, participants will be able to take away key learning points and tips in understanding Cloud fundamentals and the following:

  • Recognise the key components and unique characteristics of Cloud
  • Recognise the business value of using Cloud
  • Identify the security and non-security risks arising from the use of Cloud
  • Understand the key auditing techniques on Cloud
Agenda/topics covered?
  • What is Cloud Computing?
  • History and Evolution of Cloud 
  • Core Services: Compute, Storage, Network, and Database 
  • Why Businesses are Moving to Cloud Characteristics: On-demand, Elasticity, PayPer Use, Independent Resource Pooling, Network Access 
  • Cloud Concepts (covering on-premises vs. cloud, virtual resource, Availability Zone vs. Region vs. Edge Locations, etc.)
  • Deep dive into Cloud Categories and Delivery Models:  Categories: Public Cloud /Private Cloud /Hybrid Cloud /Community Cloud
  • Delivery Models: Business Process Cloud /SaaS /PaaS / IaaS
  • Design for Failure: Design Principles 
  • Scalability (vertically and horizontally, covering stateless applications, distribution of load to multiple loads, stateless/stateful components, distributed processing, etc.) 
  • Disposable Resources (covering bootstrapping, golden images, containers, etc.) 
  • Loose Coupling and removing Single Points of Failure (e.g. redundancy, durable data storage, detecting failure, fault isolation, etc.) 
  • Automation (serverless management and deployment, alarms and events, etc.) 
  • Built-in Security (touching on defense in depth, shared responsibility models, reduced privileged access with identity access management, real-time auditing, security as code, etc.) 

 

Other Architectural Considerations

  • Cost Optimisation 
  • High Performance
  • Cloud Threats and Mitigation Strategies
  • Shared Responsibility Model
  • Responsibilities of the Customer / Secure Cloud Case Studies 
  • Cloud Audit Value and Tactics / Cloud Management Audit/Assurance Programme / SOC 2 Compliance
  • Key takeaways from both training sessions

  2 days

  Classroom

Target audience
  • IT
  • Risk Management & Compliance 
  • Internal audit executives above

Data Storytelling with Visualisation Tool

Reporting and dashboards have always been a crucial monitoring mechanism across all industries. Visualisation tool allows users to build interactive charts, turning data into a visually compelling story. Users will be able to monitor the dashboards with real-time data across multiple sources, giving businesses a better handle of customers, operations and the future. The right data visualisation can be the difference between having data that disappears, and using that data to make critical (and more importantly, correct) decisions.
 

Objectives

The course aims to provide participants a better understanding of how to link up raw data, build data models and interactive charts. This will allow present data monitoring to be able to make informed business decisions. The course also covers basic functions such as filtering and cleansing raw data.

Outcome

At end of the course, participants will be able to take away key learning points and tips on understanding how to connect raw data into a data visualisation tool, perform transformations on the raw data set, and build interactive charts and dashboards for easier monitoring purposes.

Agenda/topics covered?
  • Visualisation in action: Effective visualisation (Importance of visualisation and storytelling)
  • Data Storytelling theory: What is Data Storytelling and Visualisation Tool /  Visualisation services / Additional capabilities (An introduction to visualisation tool and its purpose)
  • Business case (Data Storytelling practical): Introducing the case / Getting data from data sources / Transforming raw data (Loading and transforming data)
  • Business case (Data Storytelling practical): Filters / Measures / Application of different charts (Applying various functions across charts)
  • Data storytelling challenge : Challenge / Evaluation and additional resources platform (Create a dashboard based on learnings)

  1 day

  Classroom/Virtual

Target audience
  • IT, Finance - Reporting Function, Risk, Internal Audit, Operations
  • Executives to Senior Management

Delivering Digital Strategy through Enterprise Architecture

How do we build our digital strategy by identifying the right capabilities we need for our business? A Capablity Driven Enterprise Architecture will help businesses to focus on the right business capablities that need to be enhanced, and identify the digital capabilties required to support it.
 

Objectives

The course aims to provide a view on how businesses should build their digital strategy by identifying and focussing on the core capabilities that need to be built based on their business needs.

Outcome

An understanding of the approach to build digital strategy and how it can be developed by adopting EA practices.

Agenda/topics covered?
  • Understanding your Current Digital Capabilities
  • How do we build Digital Capabilities through EA
  • Key steps in developing your digital capabilities
  • Challenges and common pitfalls

  1 day

  Classroom/Virtual

Target audience
  • Department/ Division Heads
  • Head of Enterprise Architecture
  • CIOs
  • CTOs
  • CDOs

 

Delivering Successful Programme Transformation - What you need to look out for in a large scale IT implementation?

Based on the Global PPM Surveys undertaken by PwC, some important issues have not changed, and most of them are basic project management elements. Poor estimates, changes in scope, poorly defined goals and objectives have always been among the top reasons why IT projects overrun. This 1-day course involves hands-on learning and case studies that allow participants to understand what can be done differently to encourage organisations to improve the success of programme transformation exercises.
 

Objectives

This course aims to provide an understanding to the participants on the importance of project management and its value to the organisation, the key project success factors and common pitfalls in delivering successful programme transformation.

Outcome

At end of the course, participants will be able to take away the following key learning points:

  • Fundamental understanding of the importance of project management and its value to the organisation.
  • Keeping projects in good health through effective stakeholder management, as well as planning and managing project interdependencies.
  • What it takes to run a project from initiation to closure using digital project management tools and templates.
  • Closing projects and learning from project challenges.
Agenda/topics covered?
  • Project Management Key Concepts and Methodology
  • Project Governance
  • Digital Tools and Templates
  • Project Success Factors and Lessons Learnt
  • The 5 Project Phases and Getting Started
  • Planning your project
  • Project Execution, Monitoring & Control
  • Communication and Stakeholder Management
  • Project Closure

  1 day

  Classroom/Virtual

Target audience
  • Programme/ Project Management Office teams
  • C-Suite, Head of Departments/ Divisions
  • Programme Workstream Leads
  • Business and Technical Leads and Users

 

Enterprise Architecture Fundamentals

Today’s environment consists of businesses with ever-increasing complexity. As digital business strategies becomes a focus for senior business executives, it becomes a key concern of CIOs and IT organizations. CIOs are challenged to create IT organizations that can be business-agile, innovation-focused and business-outcome-driven. Enterprise Architecture (EA) should play a critical role in digital business strategy. Business-outcome-driven EA is primarily about enabling business to change and innovate, and ensuring the organization takes in new opportunities to innovative new technologies.
 

Objectives
  • Understand the concept of Enterprise Area across the four (4) key domains - Business, Data, Application and Technology.
  • Understand how to link EA to business and IT strategy.
Outcome
  • Understand the benefits of EA to their organisation
  • Understand the importance of collaboration between business and IT
Agenda/topics covered?
  • What is Enterprise Architecture?
  • What are the key areas of Architecture Domains? and key highlights of each domain of BDAT
  • Conducting EA Maturity Assessment - what to look out for?
  • Business and Technology capabilities

  0.5 - 1 day

  Classroom/Virtual

Target audience
  • Department/ Division Heads
  • Head of Enterprise Architecture
  • CIOs
  • CTOs
  • CDOs

Learning Data Governance

Data is the new gold. Organisations are starting to realise the importance of data and are increasingly willing to invest in them. The impact of data governance often manifests itself most visibly in poor data quality. Data management allows data to be governed, managed and fit for its purpose, allowing organisations to rely on their data to make informed decisions. The key elements that drive successful data management practices includes practices by People, Process embedment and support by Systems.

 

Objectives

The course aims to provide participants a better understanding of what data governance is from aspects of people, process and technology. Areas of coverage include data strategy, governance, quality, architecture, metadata management, master data management and data tools.

Outcome

At the end of the course, participants will be able to take away key learning points and tips in understanding how data should be managed, how data governance operates within the organisation and learn to set-up a data quality management programme.

Agenda/topics covered?
  • Introduction to Data Management
  • Data Strategy 
  • Key features to achieve an effective data strategy
  • Data Governance 
  • Introducing governance concepts, principles and structure to sustain an effective data management
  • Data Quality 
  • Build trust and confidence in data

  1 day 

  Classroom

Target audience
  • IT, Finance 
  • Reporting Function, Risk, Compliance, Internal Audit
  • Executives to Senior Management who already have prior exposure to management reporting

Inside the world of automation - Introduction to Intelligent Automation

  • What is all the buzz about automation? 
  • How are organisations using automation? 
  • How will automation impact jobs and the future of work?
Objectives

To introduce what is Intelligent Automation, how organisations are embedding automation into the future way of working, and hands-on on how automation technologies work.

Outcome

An understanding of what automation is all about, what are the available technology platforms in the market, and how you can apply it to your organisation.

Agenda/topics covered?
  • What is intelligent automation?
  • Who are the automation providers in the market? 
  • What are the top-tier products/solutions available in the market?
  • How are organisations embedding and leveraging on automation for operational excellence?
  • Hand-on citizen led development.

  1 day

  Classroom/Virtual

Target audience
  • Heads of Department (e.g. Finance, HR, Procurement)
  • IT/ Digital/ Technology/ Operations/ Excellence Teams
  • Business Process Improvement Teams
  • Shared Services Teams

 

Self-service Data Analytics

Your organisation collects more data than ever before, helping you to make better, more informed business decisions. However, effectively leveraging vast amounts of varied sources and high velocity of data can be complex and challenging. By empowering your analysts with self-service data analytic capabilities, you can quickly answer critical business questions that enable you to take advantage of business opportunities—and increase revenue.
 

Objectives

The course aims to help you rapidly bring your data analysts to speed with Analytics Process Automation platform as your innovation tool, in order to realise your Return on Investments (ROI) faster.

Outcome

At the end of the course, participants will be able to take away key learning points and tips on performing self-service analytics on a code-free platform to help your organisation automate different data-related tasks.

Agenda/topics covered?
  • Introduction of citizen data analyst and democratisation of data analytics.
  • Review Analytic Process Automation (APA) platform to get to know the canvas, menu bar, tool bar and configurations.
  • Review data input and output tools and importing data sources.
  • Review data preparation tools and writing out the expressions.
  • Review various types of data join options.
  • Review data parsing tools.
  • Review the transformation and aggregation of data.
  • Review the design of a report.
  • Provide recommendations on how to boost productivity with APA platform.
  • Create workflow based on what has been learnt.
  • Walk through guidelines for a reviewable automated workflow.
  • Address participant questions and concerns with useful tips. 

  1 day

  Classroom

Target audience
  • IT, Finance
  • Reporting Function, Risk, Internal Audit, Operations
  • Executives to Senior Management

The Power of Data Analytics

"Bootcamp" style workshop for organisation leaders to familiarise themselves about data, analytics principles, common use cases, its business value, and what it takes to make an organisation truly data-driven.
 

Objectives

Instill awareness of the business value of data and analytics, and the steps towards becoming a data-driven organisation.

Agenda/topics covered?
  • Establish the basics: What is big data, and what is analytics? What are the types of analytics and their use cases?
  • Brainstorm within the context of your organisation: What are some of my challenges that may be overcome by leveraging data and analytics?
  • Becoming data-driven. 

  0.5 days

  Classroom/Virtual

Target audience
  • C-suite
  • Senior Executives

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Contact us

Jennifer Chang

Jennifer Chang

Partner, PwC's Academy, PwC Malaysia

Tel: +60 (3) 2173 1828

Hsern Wei Ling

Hsern Wei Ling

Head of PwC's Academy, PwC Malaysia

Tel: +60 (3) 2173 0737

Yanti Abd Rahman

Yanti Abd Rahman

Senior Manager, PwC's Academy, PwC Malaysia

Tel: +60 (3) 2173 0213

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