Diversity Management

Diversity is a key resource, yet unlocking its potential depends on leaders’ competence and effective management

Diversity Management

Investing in Diversity & Inclusion (D&I) is a current need, rather than a future requirement. Understanding how D&I connects with value creation, Corporate Social Responsibility (CSR) and Environmental, Social and Governance (ESG) is at the core of social sustainability for today’s organisations. The training programme is based on international diversity management standards, globally certified competence and international research and practice based experience.


Course modules

Basic D&I and diversity management concepts to establish awareness and build competence
  • Diversity, equity, inclusion, belonging,
  • Diversity competence,
  • Diversity maturity,
  • Diversity management,
  • Diversity & HR,
  • International diversity management standards.


Diversity management and value creation
  • The business case of diversity,
  • Diversity & competitiveness,
  • Diversity & technology,
  • Diversity & innovation,
  • Diversity recruitment,
  • Common approaches & mistakes.
Diversity management strategy
  • Diversity management strategy: Why?
  • Case analyses,
  • Diversity management strategy: How?
  • Diversity & ESG,
  • KPIs, action plans, metrics & measurements,
  • Diversity management strategy roadmap.

Course details

The course consists of three modules (the length of each module is three hours). Each module includes online lecture combined with discussions and practical tasks to build and strengthen diversity competence at individual and organisational level, as well as a strategic diversity management approach. 

By completing the course, you will gain an understanding of:
  • The role of diversity competence in diversity management and how to navigate the D&I landscape,
  • The essence and benefits of diversity management for business growth,
  • How D&I principles relate to value creation, innovation and social sustainability,

  • Your organisation’s diversity potential and ability to see diversity of your people as a resource,

  • The reasons for low performance at the workplace,

  • What data are needed to map your organisation’s D&I situation,


  • Why and how to develop a diversity management strategy aligned with your organisation’s business objectives, KPIs and best practice guidelines,

  • How to measure the effectiveness of diversity management in your company,

  • Systemic obstacles to attracting the best professionals,

  • How bias and stereotypes affect the workplace and business growth,

  • The risk of not having a diversity management approach in business and organisational development,
  • How to realise and use your own diversity competence.
  • How to identify and eliminate obstacles to successful diversity management and strengthening inclusive leadership.


If your work on D&I and diversity management is to be successful, it is important to understand the essence of D&I practices, clearly define your organisation’s D&I goals, and create an effective strategy in diversity management. Implementing diversity management requires not only management insight and a collaborative HR department but also staff engagement and enhancing the relevant competencies at company level.

The course is suitable for:
  • Managers and team leaders who want to effectively manage their teams in diverse corporate environments.
  • HR professionals who want to support diversity and inclusion programmes within their organisations.
  • Employees who want to better understand diversity in the workplace and learn to collaborate with people from different cultures, genders, age groups, etc.
  • Anyone interested in learning how diversity and inclusive environments can contribute to better functioning organisations and society as a whole.


On conclusion of the training programme, the participants will receive a PwC certificate.


Agnese Cimdina, PhD

PwC Latvia Head of Diversity and Inclusion 

Agnese Cimdina is a certified diversity manager (certified by the Norwegian Certification Authority “Norsk Sertifisering” & International Personnel Certification Association) and has contributed to awareness raising, knowledge transfer and consulting in diversity management to international organisations since 2019.

She has conducted research, led projects, consulted, published, been a lecturer, speaker & moderator on such topics as Diversity & Inclusion, Diversity Management, Diversity Competence, Internationalisation of Nordic businesses, International Marketing, Sustainability & Development, Equality & Trust, Culture & Business, Entrepreneurship and Innovations in Nordic, Latvian and Middle East societies.

Agnese holds Master’s and PhD degrees in social anthropology from the University of Bergen (Norway) with expertise in business and economic anthropology, development anthropology, and intercultural understanding. She has extensive international experience working with academic, corporate and diplomatic sectors in the Baltic, Nordic and Middle East countries.

Agnese is an author having recently published a monograph “Searching for Sustainability in Arabian Deserts. An Anthropology of Market and Oil” based on her post-doctoral research on business development, social and environmental sustainability, synergies between traditions, modernity, culture and business in the region of the Arabian Peninsula.

If you would like to apply for individually tailored training, please contact us to receive an offer.

Contact Form

Dates and details

Date Course CPD points Language Place Price
(excl. VAT)

10, 17 & 24 September 2024
2 a.m. – 5 p.m.

Diversity Management

9 ENG Online

13,500 CZK


Required fields are marked with an asterisk(*)

Personal details

Invoice details

Please read PwC Academy: Terms and Conditions: https://www.pwc.com/cz/en/akademie/terms-conditions.html

I agree with PwC Academy: Terms and Conditions *

I acknowledge that my personal data provided in the registration questionnaire will be processed by entities from the PwC network mentioned in the "Data controller and contact information" section in the Privacy Statement. This is done in accordance with appropriate legal provisions (mainly the Regulation of the European Parliament and the Council (EU) 2016/679 of 27 April 2016, the General Data Protection Regulation (GDPR) and Act. No. 110/2019 Coll., on personal data processing, as amended) based on the legitimate interests of the above mentioned PwC network entities in order to proceed with my request.

Please, read our Privacy Statement where you can learn more about our approach to personal data and your rights, in particular the right to object to processing.


Anna Tubert

Anna Tubert

Junior Business Developer, PwC Academy, PwC Czech Republic

Tel: +420 731 431 337

Michal Vychodil

Michal Vychodil

Head of PwC Academy, PwC Czech Republic

Tel: +420 602 589 530

Stay on top of things with us!