Government regulators, oversight entities and consumer protection agencies are under pressure to modernize and transform so they can adapt to a changing landscape and continue fulfilling their mission of regulating effectively and safeguarding consumers. At the same time, they’re seeking efficiencies in the face of renewed financial challenges. Meeting the heightened expectations of regulated communities, citizens and various stakeholders require a fresh perspective and innovative solutions.
Organizations have an opportunity to embrace modern oversight and compliance tools that can help them update business processes, strengthen compliance systems and pioneer innovative service delivery models using new and proven technologies. This reduces compliance efforts, costs and red tape. These initiatives help organizations establish and enforce rules that translate general legislative and regulatory requirements into practical compliance measures.
With proven examples across the landscape of environmental and resource regulators, financial service regulators and consumer protection agencies, our team brings relevant experience and expertise to support our regulatory clients on their modernization journey.
Our approach
We take a human-led and technology-powered approach to converting intricate regulatory challenges into new possibilities for government regulators, oversight bodies and consumer protection agencies. Our community of solvers blends extensive regulatory knowledge with deep cross-technology expertise to turn your most complex challenges into future-ready opportunities. We can help you deliver sustained outcomes and keep one step ahead of change by drawing on:
Government insights:
Our network of problem-solvers possesses extensive knowledge and proficiency in government functions, regulations and policies. Our teams include former senior government professionals with practical, hands-on experience in regulatory roles. They’ve actively contributed to policy development, engaged with stakeholders and implemented programs at both the provincial and federal level.
Data-driven decision making:
We use data analytics and technology to help government regulators, oversight bodies and consumer protection agencies make well-informed choices. This approach can help you modernize operations, pinpoint efficiencies, enhance transparency, streamline business processes, fortify compliance systems and implement innovative service delivery models.
Comprehensive methodologies
We take a pragmatic and holistic perspective, recognizing that effective regulatory transformation requires a combination of strategic planning, technological innovation and operational optimization. We actively collaborate with clients in an agile co-creation, development and implementation environment. And we work closely with regulators and stakeholders to understand the art of the possible, giving consideration to ongoing maintenance, services and future enhancements post-implementation.
We help government regulators, oversight bodies and consumer protection agencies modernize through:
- strategic development initiatives that align business goals with innovative solutions.
- branding to enhance market positioning and communication around modernized services.
- collaborative approaches to strategic modernization that integrate feedback from a wide range of stakeholders including the regulated community.
- updating business processes by introducing efficiency and adaptability measures to meet evolving regulatory and legislative requirements.
We help government regulators, oversight bodies and consumer protection agencies adapt new and proven service delivery models through:
- compliance systems enhancements that help organizations meet regulatory standards through streamlined processes.
- IT solution implementation, bringing technical expertise with a customer-centric view to develop modernized systems. We also have an in-house accelerator to expedite complex IT builds.
- data discovery to extract valuable insights that inform strategic decisions and drive modernization efforts and service model delivery.
We support government regulators, oversight bodies and consumer protection agencies enhance their regulatory programs through:
- new program creation using a comprehensive and collaborative co-creation approach that considers regulatory compliance and stakeholder needs.
- digital self-reporting systems that enhance efficiency and accuracy in compliance reporting.
- evaluation with regulators, assessing the impact of changes in business processes and IT systems on various stakeholders.
- ongoing maintenance and support, ensuring sustained program effectiveness compliance and forecasting future post-implementation enhancements.
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