Change Management - study programme
Module I
- Introduction
- Why manage change
- ROI of change management
- Best practices review
- Change management principles
- Type of change assessment
- Change characteristics assessment
- Org. attributes assessment
- Challenges and risks
- Case study
Module II
- Creating a change strategy
- Kotter’s 8 steps of change
- Forming the change team
- Preparing stakeholders
- Communications plan
- Resistance management plan
- Training plan
- Real case studies – based on participants’ inputs
- Exit exam
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