On 23 September 2025, the PwC Ukraine team hosted a pivotal B2G dialogue at its Kyiv office, focusing on "Digital Customs: New Tools for Business. How to Work Faster and More Efficiently?". The event brought together representatives from the State Customs Service of Ukraine and one of the country's leading retailers, the Aurora Multimarket chain.
PwC Ukraine is committed to fostering transparent and constructive dialogue between business and government through its series of open B2G meetings.
“This time, we championed a new approach: viewing customs as a partner in business's digital transformation, rather than solely a regulatory body. At the event, we showcased how modern digital tools and API access to customs declarations unlock new opportunities for businesses, fostering transparency, efficiency, and flexibility in state interactions. This unique format equips businesses with practical solutions and insights for enhancing international trade, sharing best practices to keep them a step ahead”
Participants engaged in discussions covering:
- Ukraine's readiness for the "Customs Visa-Free Regime" (NCTS Phase 6).
- New IT systems, including Help Desk and the "Risk Profile Manager."
- Prospects for CDS.UA and the "Single Window" for international trade.
A significant focus was placed on Aurora's practical case study. This detailed how the company configured API access to its own declarations and developed analytics for supply chain and customs process management.
“Previously, manual data loading consumed significant time and resources. In June 2025, the State Customs Service opened its API, and by July 2025, we had already developed and launched automated data exchange with them. This resulted in an integration service with our own database (35+ tables), which was automatically populated with 12.5 thousand archives and set for hourly automatic updates,”
PwC Ukraine sincerely thanks all participants and speakers for their valuable contributions and invites you to continue the dialogue with our experts: https://url.pwc.com/5NPaCi8
Contact us
Vita Miroshnychenko
Director, Head of Customs and International Trade practice, PwC in Ukraine
Tel: +380 44 354 0404
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