Practical guide and necessary information for refugees fleeing war in Ukraine
The following border crossings are currently open:
The border crossing points are open 24/7, and waiting times can be checked here. (information available in EN, UA, SK): www.ukraineslovakia.sk. All border crossing have help points where volunteers provide free food, healthcare, places to rest, information about legalising stays in the Slovak Republic and transit to other EU counties, and other help. There are also free buses from the border crossings to the refugee centres in Michalovce and Humenné.
Under the current special circumstances, entry to the Slovak Republic from Ukraine is permitted to everyone.
It is recommended to travel with a biometric passport, as this permits faster processing at the border. If you do not have a biometric passport when crossing the border, it is recommended to take any other document with ID (e.g. ID card, driver's license, residence permit in Ukraine, birth certificate, etc. - ideally a document with a photo). However, you are allowed to enter the Slovak Republic without valid documents. In this case, you will need to apply for temporary refugee or asylum at the border.
Pursuant to EU Regulation 2018/1806, Ukrainian citizens entering the Slovak Republic with a biometric passport may stay in the country and within the EU for a maximum period of 90 days (within any 180-day rolling period). You may request either temporary refuge or asylum / additional protection at any time during these 90 days.
If you do not have a biometric passport, temporary refuge or asylum can be applied for at the border, or at the Foreign Police according to the place where you are staying, or at the large-capacity centres in Humenné, Michalovce and Bratislava. If you wish to apply for asylum or temporary refuge, you must do so within 3 days of entering the Slovak Republic.
The Foreign Police are currently processing and accepting applications for temporary refuge at all their offices 24/7 (in Bratislava, Dunajská Streda, Trnava, Trenčín, Nitra, Nové Zámky, Banská Bystrica, Rimavská Sobota, Žilina, Košice, Michalovce, Prešov, Ružomberok).
It is also possible to apply for temporary refuge online, here. However, you will still need to go the police station for fingerprint scanning.
Asylum procedure:
Temporary refuge:
As a rule, Ukrainian citizens who have biometric passports as part of the visa-free regime may stay up to 90 days in Schengen countries. The period of stay begins from the date of entry into the Slovak Republic. The possibility of extending the stay should be considered in accordance with the regulations of countries to which foreign nationals wish to enter.
In the event of entry to Slovak Republic on the basis of other documents (or lack of them), travelling on to another Schengen / EU country will depend on the entry procedures of the given country. We recommend contacting the consulates / embassies of the relevant countries for more information.
If the procedure for granting international protection (temporary refuge or asylum) has begun in Slovakia, you will not be able to leave the Slovak Republic until the end of the procedure, as your documents will be retained by the Foreign Police.
Accommodation is organised centrally via the Ministry of Transport (http://pomocpreukrajinu.sk/) at state accommodation, hotels and private accommodation. The allocation of accommodation is undertaken at the centres in Michalovce and Humenne (Chemlonská 7, Humenné / Športová 31, Michalovce). Free bus transfer to these centres is provided from the border. Private accommodation can be arranged via NGOs, and requests can be registered at: www.ktopomozeukrajine.sk
Healthcare will be provided to citizens affected by the war in Ukraine on the basis of their status:
Once you start work in the Slovak Republic (earning at least the minimum monthly wage - EUR 646), you will be eligible to full healthcare, as you will be insured. If you are insured, your children are entitled to be insured.
If you test positive for COVID-19, you will receive all the necessary examinations and healthcare. If you do not have health insurance, payment will be made from the state budget. You can also obtain COVID-19 vaccinations at vaccination points.
A list of dentists providing free urgent dental healthcare is given here: https://www.stomatolog.help/en, https://www.skzl.sk/stomatologhelp
You can apply for a free medical consultation from 7 am – 7 pm on: +421 221 025 075, or via online-chat at www.ua.diagnose.me
There are no restrictions on prescriptions for medications for Ukrainians with temporary refuge status and those transiting Slovakia, and medications can be prescribed by general practitioners.
Medicines, medical devices and dietetic food will be provided at no extra charge to people with temporary refuge status.
In the event of an emergency, call 155 or 112 for an ambulance.
You may work in Slovakia if you have a work permit, or a certificate of the possibility of filling a vacancy that corresponds to a highly qualified job.
If you do not have any of above documents, you may work if:
After being granted asylum or temporary refuge status, you are entitled to work immediately, and there is no need to obtain an additional work permit. You can search for a job via the Labour Office, where you can register as a job seeker. An employer is entitled to a financial contribution from the government by way of motivation if they hire a jobseeker who has been registered at the Labour Office for 3 months or more. The Labour Office also offers Slovak language classes, which may help when searching for a job. The Labour Office has their own website for job search: www.istp.sk, or it can be searched via the largest job seeking commercial website: www.profesia.sk/praca/ukrajinsky-jazyk/ , which includes a Ukrainian language option. The Slovak government also publishes job offers for Ukrainians in Ukrainian, here: https://www.istp.sk/help-ukraine?sglocale=uk.
The minimum wage in the Slovak Republic in 2022 is EUR 646.
An employment contract must be made in a written form and must contain:
The employer must inform potential employees of the following:
The employer may not request information on pregnancy, marital status, criminal record (subject to exceptions in certain professions), or political, trade union, religious or sexual affiliation.
Candidate employees must inform the employer about any circumstances preventing them from working (i.e. medical fitness) and information which could cause harm to the employer (i.e. working for their direct competitors).
In Slovakia, there are the following types of employment contract and work agreements outside of the employment contracts:
Please note: Legitimate employers and job agencies will never ask for money from you! Employers must provide you with any equipment or protective clothing needed for performance of work tasks, such as personal protective equipment and accessories (gloves, helmet, etc.).
Yes, Ukrainian children can attend Slovak schools and kindergartens. Parents should choose the school or kindergarten they want their children to attend and approach the school / kindergarten directly. The school will require a proof of application for asylum or temporary refuge. School directors have an obligation to admit children to kindergartens / schools, and children must be admitted to schools at the latest 3 months after applying for admission to the school, however, the Ministry of Education recommends that Ukrainian children should be admitted as soon as possible after a determination of their level of Slovak language and their adaptability to the Slovak educational system. Slovak universities have also stated that they will accept Ukrainian students. Before children enter a school or kindergarten, they must undergo a health checkup at a pediatrician (pediatrician can perform checkup on the basis of a district allocation (determined on the basis of residence), or on the basis of school district or on the basis of agreement with parent).
Slovakia accepts pets without passports and vaccinations. Owners will be required to fill out a form at the border, to verify which conditions of regular entry the animals meet and to specify where the animals will undergo quarantine in Slovakia. The owners have an obligation to contact the local District Veterinary and Food Administration, or the competent authority of another Member State in the event of transit.
Entry is permitted to the following pets, as defined in EU Regulation 576/2013:
112 - emergency (police, fire department, ambulance)
155 - ambulance
Free phone consultation: +421-2-210 25 075 (from 7am-7pm)
Free online consultation: https://www.ua.diagnose.me/diagnoseme/sk/ (from 7am - 7pm)
Dentists - contacts for free urgent dental care
https://www.stomatolog.help/en
https://www.skzl.sk/stomatologhelp
112 or 158
Ukrainian speaking helpline - +421 513 816 111, +421 259 765 111
Temporary refuge online request
150 or 112
Address: Radvanská 35, 81101, Bratislava, Slovak Republic
Phone: +421 2 592 028 10
Czech Republic: https://www.stojimezaukrajinou.cz
Poland: https://www.gov.pl/web/mswia-en/information-for-refugees-from-ukraine
Austria: https://www.bmi.gv.at/bmi_documents/2749.pdf
Situation in other countries: https://ukraina.guide/
The League for Human Rights
A non-governmental organization that provides information to foreigners and refugees about stays, visas and asylum in several languages.
Hotline for Ukrainians: +421 918 366 968
Email: ukrajina@hrl.sk
More information: http://ukraineslovakia.sk
Help with searching for people in Ukraine
Slovak Red Cross - connecting families
If you have lost contact with your family, loved ones or relatives, you can use the service of the Slovak Red Cross - Family Reunion. For more information, visit the redcross.sk website.
International Organization for Migration (IOM)
Information and advice on entry and stays in Slovakia.
Infoline: 0850 211 478 (inside the Slovak Republic)
From abroad: +421 252 630 023 / +421 556 258 662
Telegram and signal applications: +421 908 767 853 (voice services only)
More information can be found at https://ua.gov.sk/ and https://www.ukraineslovakia.sk/
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