Technology Advisory Services

Businesses today are increasingly investing in enhancing customer experience or in rolling out new products instead of investing in technology expenditure. To gain competitive advantage, it is more important than ever for businesses to figure out how to maximise their existing investments and effectively leverage new technologies, as well as how to eliminate waste.

Our clients ask:

Static growth, margins eroding... How can I do more with less?

  • I don’t understand what I’m being charged for
  • I don’t get the value from IT
This is how we solve it:
  • We help you understand the true cost and value of your IT services, and to implement both cost and value models and charge-back mechanisms
  • We work with your CIO to quantify and to communicate the business value of IT initiatives and consequently inform investment decisions
  • We assess the structural soundness and fitness-for-purpose of your IT organisation (governance, processes, roles and skills)
  • Having assessed your IT capability, we help you define an IT governance framework and operating model that enables your organisation strategy and achieves greater IT efficiency
  • We identify opportunities to rationalise your applications and infrastructure in order to simplify the systems and optimise their cost base. We define the target architecture and assist you throughout subsequent transformation projects
  • We work with you to define the most appropriate sourcing strategy and systems/vendor selection as well as evaluation to optimise your IT costs and increase the quality of IT services (e.g. global business services, Business Process outsourcing, IT outsourcing, cloud). Through execution and implementation of your target sourcing model, we assist in managing risks and help you to maximise the value gained from your sourcing vendors’ relationships
  • We help you define a robust IT services catalogue and associated pricing that your Business can understand
  • We help you define an IT performance framework that will allow you to measure and track performance of IT and demonstrate its value to the Business

 

Talk to us about:

IT strategy and enterprise architecture

The C-suite faces relentless pressure from shareholders to pick up the pace of product rollouts, pivot to adapt to ever shifting market changes and expand globally. Business and IT leaders must sync their strategies to achieve the speed and agility required to meet these expectations and at the same time remain focused on the cost effectiveness of IT initiatives.

It can be challenging to bridge gaps between business units and the IT department and to unite them around a shared vision that powers the business. In other words, corporations must fuse business and technology.

PwC is uniquely positioned to facilitate the conversations that fuel the new partnerships, mindsets and governance models that are needed so that business and IT strategic planning can co-exist. Our business and technology expertise spans industries, disciplines and all types of technology. We understand how to address market pressures, leverage core and emerging technologies and align employee talent to seize business opportunities and to solve problems. Our solutions are custom designed to transform your business and drive distance between you and your competition.

We can help you with:

  • Technology Strategy - Scope your business objectives over a multi-year span and determine how information technology can drive your goals
  • Technology Operating Model Design - Help re-design your technology operating model including solution and software lifecycle processes, management and governance operating model and processes, career path and skills design, and sourcing strategy to support your business's unique needs. Develop strategies to fill gaps and plan for the future
  • Technology Innovation ideation & prototyping - Develop a framework and process to identify, prioritize and plan for technology breakthrough ideas and prototypes and evaluate business relevance and market impact. Cultivate the culture and capabilities that can enable you to achieve continuous innovation
  • Technology Investment & Business Case Planning - Build the business case for a technology strategy, create cost models and outline the expected benefits
  • Enterprise Architecture Blueprint Design - Create a business-driven technology "city plan" that maps out the processes, metrics, applications, information, integration, infrastructure and security components needed to deliver a business vision
  • Enterprise Architecture Capability Planning - PwC can help design and launch a new Office of the Architect or just individual architecture services like strategic planning, reference architecture development or architecture governance. Or, if more appropriate we can help evaluate current capabilities, recommend focus areas for improvement and help devise a plan for filling any gaps that may exist

Contact us

G Devan Nair

Partner and Technology Consulting Lead, PwC Malaysia

Tel: +60 (3) 2173 1512

Shahrin Ismail

Consulting Leader, PwC Malaysia

Tel: +60 (3) 2173 1350

Norliza Mazni Nawi

Partner, Microsoft Leader, PwC Malaysia

Tel: +60 (3) 2173 0592

We unite expertise and tech so you can outthink, outpace and outperform
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