Change Management

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Nowadays, in a competitive business environment, change becomes a "constant" in the operations of many organisations. Despite this fact, still over 70% of change projects fail. Nine out of ten top reasons for failure are human-related. Implementing changes is a complex and difficult process. Who faces the consequences? The people.

PwC researches conducted among a group presidents and managers of international companies confirmed that the main reasons for implementing changes are: fast growth, cost control, new technologies implementation and an increase in the competition on a local market. Each change scenario is different, there is, however, a common rule that defines the process of changes - it concerns people. Identifying change leaders is a key success factor for implementing changes.

Effective change implementation in an organisation requires the application of a change strategy, the key elements of which include: leaders' engagement, linking change to the organisation's vision, transparent and open communication and establishing success indicators.

How can PwC help your company?

We are supporting change projects. We offer particular assistance in:

  • Planning and organising change management,
  • Diagnosing an organisation's readiness for change,
  • Engaging employees in the change process,
  • Supporting change leaders,
  • Advising on how to effectively communicate changes,
  • Establishing change indicators.

The rapidly changing market forces organisations to take numerous project initiatives that support or even determine the further development of the company. This situation also refers to the process organisations that do not have enough experience in managing programmes and projects.

PwC experts, using their experience and proven standards and management methodologies such as PwC Transform, PwC Project Office Methodology, PMI PMBoK or Prince2, will help you in:

Managing programmes as well as the projects portfolio

The current market situation forces organisations to implement many strategic projects simultaneously. Only the successful development of such projects enables an enterprise to maintain or improve its market position. The necessity to realise many initiatives at the same time results in conflicts regarding the use of both human and financial resources. As a result, many projects fail, exceeding their expected budget and timing.

How can PwC help your company?

PwC's practical approach is based on proven standards and methodologies and allows building customized project management processes that help:

  • Identify project initiatives in an organisation,
  • Analyse and evaluate them applying both qualitative and quantitative criteria,
  • Select and prioritise projects in order to take optimal advantage of possessed resources,
  • Monitor their implementation due to which strategic decisions regarding particular projects can be taken,
  • Manage inter-dependencies, which results in understanding and managing relations and inter-dependencies between particular projects,
  • Manage project risk, which enables the company to take a proactive approach to threats and challenges that a project may face.

Managing individual projects

The scope and the complexity of planned projects can pose a real challenge for an organisation. This is because organisations usually lack people experienced in implementing similar projects or the availability of such people is limited. As a result, the risk of project failure is unacceptably high.

How can PwC help your company?

Our pragmatic approach is based on a proven methodology of project management – PwC Project Office Methodology. It allows organisations to define and implement basic project management processes:

  • Planning that helps identify, assign responsibility and define relations between tasks crucial for achieving project goals,
  • Risk and project issues management that enables a company to take a proactive approach to threats and challenges that a project may face,
  • Monitoring and reporting on work progress, which allows taking correctional actions early enough,
  • Communication, the correct flow of which is essential for the project’s final success.