Diversity Management: from Competence to Strategy

group of colleagues from different age groups, genders and physical abilities sitting around the table and discussing business matters

In today’s corporate world, diversity is a key resource, yet unlocking its potential depends on leaders’ diversity competence and effective diversity management. PwC's Academy training will provide valuable knowledge and basis for this competence.

Investing in Diversity & Inclusion (D&I) is a current need, rather than a future requirement. Understanding how D&I connects with value creation, Corporate Social Responsibility (CSR) and Environmental, Social and Governance (ESG) is at the core of social sustainability for today’s organisations. The training programme is based on international diversity management standards, internationally certified competence and international research & practice based experience.

 

Module 1
4 hours | Online

Basic D&I and Diversity Management concepts to establish awareness & build competence

  • Diversity, equity, inclusion, belonging
  • Diversity competence
  • Diversity management and its importance in an organisation
  • Diversity maturity
  • Inclusive leadership

 

Module 2
4 hours | Online

Diversity management & value creation

  • Diversity & HR
  • The business case of diversity
  • Diversity, innovation, technology
  • Diversity and ESG
  • Common approaches & mistakes
  • Diversity management strategy roadmap

 

Module 3
4 hours | Online

Diversity management strategy

  • 3 typical approaches to diversity management
  • Strengths and weaknesses analysis
  • KPIs, action plans, metrics & measurements
  • Key Steps in Developing a Diversity Management Strategy
  • International diversity management standards

 

Module 4
4 hours | Online

Diversity competence and systemic approach to HR management through the lens of DEIB

  • Typical misconceptions and risks in HR DEIB work
  • Applying the DEIB lens  in the whole HR management life cycle
  • How to know if our D&I approach works?
  • How does a D&I management system look like?

4 modules | 16 hours | EUR 790 + VAT total fee for all 4 modules

Online | In English | 15% discount if 2 or more participants from the same organization apply

Tutor: 
Agnese Cimdina, PhD, PwC, Head of Diversity & Inclusion Practice in the Baltics

Agnese Cimdina is a certified diversity manager (certified by the Norwegian Certification Authority “Norsk Sertifisering” & International Personnel Certification Association) and has contributed to awareness raising, knowledge transfer and consulting in diversity management to international organisations since 2019.

She has conducted research, led projects, consulted, published, been a lecturer, speaker & moderator on such topics as Diversity & Inclusion, Diversity Management, Diversity Competence, Internationalisation of Nordic businesses, International Marketing, Sustainability & Development, Equality & Trust, Culture & Business, Entrepreneurship & Innovations in Nordic, Latvian and Middle East societies.

Agnese holds Master’s and PhD degrees in social anthropology from the University of Bergen (Norway) with expertise in business and economic anthropology, development anthropology, and intercultural understanding. She has extensive international experience working with academic, corporate and diplomatic sectors in the Baltic, Nordic and Middle East countries.

Agnese is an author having recently published a monograph “Searching for Sustainability in Arabian Deserts. An Anthropology of Market and Oil” based on her post-doctoral research on business development, social and environmental sustainability, synergies between traditions, modernity, culture and business in the region of the Arabian Peninsula.

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To whom

If your work on D&I and diversity management is to be successful, it’s important to understand the essence of D&I practices, clearly define your organisation’s D&I goals, and create an effective strategy in diversity management. Implementing diversity management requires not only management insight and a collaborative HR department but also staff engagement and enhancing the relevant competencies at company level.

In order for the work on D&I and diversity management practices in the company to be successful, we recommend that several members of the organization attend the training. 

Certificate

On conclusion of the training programme, the participants will receive PwC's Academy certificate.

Individual training for companies

If you would like to apply for individually tailored training in English or Latvian for your company's employees, please register your interest and we will send a proposal. 

What is your rationale for work on diversity management?

One of the signals indicating an organisation needs diversity management is a high level of subjective feelings of discrimination or injustice among its staff. Low innovation capacity or high staff turnover can also suggest its diversity and inclusion (D&I) practices are not successful. Yet these are just a few of the reasons why organisations turn to diversity management as a key priority.

Format

Each module includes the lecture combined with discussions and practical tasks to build and strengthen diversity competence at individual and organisational level, as well as a strategic diversity management approach. 

In order to make our training effective, it’s essential that we provide a safe environment for openness and differing views. We will therefore request that the participants undertake to respect the confidentiality of this training course.

Group size: 14 - 17 participants.

PwC's Academy Latvia reserves the right to change format and dates of the training if any unforeseen circumstances occur.

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4 modules | 16 hours | EUR 790 + VAT total fee for all 4 modules

Online | In English | 15% discount if 2 or more participants from the same organization apply

Outcomes of the training

  • Understanding the role of diversity competence in diversity management and how to navigate the D&I landscape

  • Understanding the essence and benefits of diversity management for business growth

  • Understanding how D&I principles relate to value creation, innovation and social sustainability

  • Understanding your organisation’s diversity potential and ability to see diversity of your people as a resource

  • Understanding the reasons for low performance at the workplace

  • Understanding what data are needed to map your organisation’s D&I situation

  • Understanding why and how to develop a diversity management strategy aligned with your organisation’s business objectives, KPIs and best practice guidelines

  • Understanding how to measure the effectiveness of diversity management in your company

  • Understanding systemic obstacles to attracting the best professionals

  • Understanding how bias and stereotypes affect the workplace and business growth

  • Understanding the risk of not having a diversity management approach in business and organisational development

  • Ability to identify and eliminate obstacles to successful diversity management and strengthening inclusive leadership

  • Ability to realise and use your own diversity competence

A Diversity and Inclusion Audit: A Compass for Organizational Growth

By Agnese Cimdiņa, Head of Pan-Baltic Diversity and Inclusion Practice, PwC Latvia

Diversity management, risks, and minimum policy to eliminate them
by Agnese Cimdiņa, PhD, business anthropologist, PwC Latvia

MindLink.lv, 26.03.2024

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1:33:28

The videorecording of the free-of-charge Baltic PwC webinar Diversity in pay and fringe benefits: present or future? is an excellent chance for multinational and local companies to explore the latest trends in HR policy, discuss the benefits of an individualised HR strategy, and consider ways of achieving competitive success in the market. 

"Sasodītā dažādība" - interview with Agnese Cimdiņa, PhD, business anthropologist, PwC Latvia

Delfi, 30.08.2023

Diversity Management and Diversity & Inclusion Consulting Diversity, Equity & Inclusion (DEI) – an inclusive workplace that offers equal opportunities and unlocks diversity potential – is vitally important for private and public sector organisations aiming to enhance their growth, sustainability, reputation, competitiveness, and innovation potential.

Latvias første sertifiserte mangfoldsleder er forsker

Norsk Sertifisering AS, 09.01.2024

Age diversity on job market – value unused

While competition on the job market is becoming increasingly intense and the law prohibits discrimination in the workplace, in reality many people still face this issue when trying to find or keep a job or being denied the opportunity to develop professionally. This issue is not limited to these people alone – it’s a wider social issue affecting organisations and communities at large. So it’s important to be aware of how people are discriminated on grounds of age and to look for solutions promoting equal employment opportunities and professional growth for all age groups.

Eksperte: Sieviete uzņēmuma vadībā vēl nenozīmē sekmīgu dažādības vadību

Interview with Agnese Cimdiņa, PhD, business anthropologist, PwC Latvia

TV Net, 01.03.2024

Online webinar was held on 20.02.2024.
Building Bridges to a sustainable Tomorrow: Diversity & Inclusion 
Key topics:
- Understanding of basic concepts in DEIB and Diversity Management 
- Importance of Diversity management in strategic development of company

Dažādībā ir spēks - presentation by Agnese Cimdiņa at event organised by Society Integration Fund (SIF)

SIF, 30.11.2023.

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Kontakti

Inga Ķempele

Inga Ķempele

Projektu vadītāja, PwC Latvia

Tel: +371 67094400

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