Our foundation

Our skills and capabilities as a PwC Professional along with our Values define how we work with one another and with our clients. They guide us in achieving our strategy and fulfulling our purpose, which is to 'Build trust in society and solve important problems'.

The PwC Professional is our global leadership framework. This model recognises the importance of technical capabilities and increases the focus on people development, and on capabilities such as innovative capacity, building relationships, and the ability to work with others irrespective of physical and cultural differences. This framework is not a checklist or a tool but serves to inspire and motivate our people as they develop their career with PwC.


Transforming the culture of how we treat each other

At PwC, we live by the following values:

  • Act with integrity
  • Make a difference
  • Care
  • Work together
  • Reimagine the possible

We introduced these PwC values through a Care Package for all our people in January 2017. Each item in the package told a story that represented a PwC value.

In January 2018, we presented our people with a PwC value-themed gift again as a reminder that we should never stop living our values. 

We understand that action speaks louder than words. That’s why throughout the year, we encourage the practice of ‘value sharing’ – short stories about how our people have demonstrated a specific value to achieve a goal – when they have the opportunity. This could be at meetings, discussions, or even during activities like ‘Lunch with a Stranger’. 

pwc care package 2017

Transforming how we learn & develop: PwC Professional brought to life by My Growth Journey

Our people go through several feedback cycles a year, both formal and informal. This is an aspect of how we have improved the way we have helped our people grow as PwC Professionals. 

We launched 'My Growth Journey' in July 2017 (FY2017). 'My Growth Journey' is our ecosystem to support our people's development as a PwC Professional. The image below outlines the five elements in MY Growth Journey, alongside the roles of our people and the opportunities for learning. 

Since the launch, we have been focused on embedding continuous learning and development into our culture. For instance, we have:

  • Held 'My Growth Journey' workshops for all our people
  • Introduced a common language for in-the-moment feedback known as “Take-5”
  • Organised a PwC Professional Snapshot (feedback) competition in FY2017, (offering 'Free Coffee & Cake') to encourage conversations between coaches and their coachees.

In FY2018, we will continue to focus on the importance of having conversations, using 'Heroes & Villains of Growth' posters for better feedback behaviour.

As part of this change journey, we also see more effort needed in the areas of providing challenging assignments and helping our people connect the dots between the work they do and how they are rewarded and recognised. 

Contact us

Pauline Ho

Pauline Ho

Chief Operating Officer, PwC Malaysia

Tel: +(60) 3 2173 0946

Florence Tan

Florence Tan

Corporate Sustainability Director, PwC Malaysia

Tel: +60 (3) 2173 0334

Follow us