Achieve agility and build a resilient workforce
HR and payroll managed services
There’s a better way of managing your HR functions.
Business moves fast. You’ve got to adapt quickly, compete for talent, and stay ahead of regulations. Resources are tight and demands keep rising.
Our HR managed services give you full support, end-to-end, so you and your team can focus on what matters most—growing your business and shaping strategy.
We’ll work with you to streamline the HR function and boost talent development, while making sure you comply applicable laws and regulations. With automation and data analytics, you’ll unlock better outcomes, improve employee experience, and set your sights on lasting success.
In response to near-term economic challenges, CEOs say they are taking actions to spur revenue growth and cut costs, without delaying strategic M&A initiatives. Interestingly, although 52% of CEOs say they have already begun cutting costs, just 19% are implementing hiring freezes, and 16% are reducing the size of their workforce.
You may be thinking about these.
Are you ready to transform your HR function to be future ready, with new skill sets and mindsets?
Are your HR processes and functions able to support your people’s needs and challenges, e.g. wellbeing, updated policies, open communications, remote and/or hybrid working and upskilling?
Are your talent processes differentiated, technology-enabled and streamlined to give you a competitive edge to attract and retain talents?
Are you dealing with integration issues with multiple systems, manual data entry and reconciliation processes, leaving your people lacking resources to create a positive impact in your HR delivery?
Is your organisation creating an effective combination of technology and human skills to deliver better value for the business?
Do you receive reliable and intuitive people data and insights in terms of cost, time, quality and efficiency, to be able to make strategic decisions?
Are you able to monitor, manage and mitigate workforce risks, and ensure employer regulatory and reporting obligations are met?
As we place trust and security at the forefront of every part of our operations, our HR Managed Services offers comprehensive end-to-end support for all your human resource needs in a reliable and secure manner.
HR Compliance is a crucial, top-of-mind concern of all organisations. We'll conduct routine compliance HR checks to ensure that your company is in alignment with the law.
Our HR Maturity Assessment will help your workforce identify optimisation opportunities. allowing your organisation to be agile, flexible, and most importantly, adaptable to the ever-evolving, fast-paced workforce of the future.
We prioritise maintaining the highest ESG standards. By leveraging data and analytics, we can advise you on the Social aspects of ESG, tackling issues such as work culture and gender equality within your workforce.
PwC’s Future Focus offers fresh ideas and inspirational people management solutions to enable your business to identify and adapt to the latest opportunities, trends and potential threats to help you prepare for the future.
HR solutions that help you optimise operations and accelerate outcomes
Our HR solutions encompass a full spectrum of services, featuring an advanced technology platform, full HR functions and managed services to seamlessly support your organisational goals.
- Work Smartly HRMS platform
- Recruitment, onboarding and offboarding administration
- Benefits and claims administration
- Attendance and leave administration
- Learning administration
- Payroll processing and regulatory compliance
- Expatriate support services
Work Smartly HRMS platform
Discover Work Smartly, our robust HR Management Software (HRMS) platform designed to enhance your human capital management.
Our comprehensive solution modernises HR functions and supports every stage of the employment lifecycle, ensuring sustainable outcomes. With a focus on system-driven compliance and flexible customisation, our platform provides a seamless experience.
Elevate your HR journey today with our advanced, regulatory-compliant technology and the expertise of our dedicated HR and tax professionals.
Recruitment, onboarding and offboarding administration
Providing you a seamless and intuitive recruitment administration process to fill up open positions.
Successful candidates will be assured of a smooth recruitment process from onboarding, orientation and settling-in to create a positive experience.
Ensuring leavers experience a positive and efficient offboarding process will open doors to further collaboration opportunities.
Benefits and claims administration
Managing employee benefits and claims processing, with implementation of Employee Self Service module for fast approval and transparent procedures.
Attendance and leave administration
Attendance and leave administration via Employee Self Service module, for improved transparency and visibility for both employee and organisation.
Learning administration
Seamless administration of employees’ end-to-end learning development activities including logistics arrangements, future focused learning programmes and management of employee learning records.
Payroll processing and regulatory compliance
Managing end-to-end payroll processing and reporting, monthly tax deductions (MTD) and other statutory contributions to EPF (Employees Provident Fund), SOCSO (Social Security Organisation) and HRDF (Human Resource Development Fund) to ensure governance and regulatory compliance.
Expatriate support services
Supporting your HR processes for expatriates employment, from getting post approvals from the relevant authorities, to processing of shadow payroll and filing their personal tax returns. You can expect accurate reporting and regulatory compliance, while ensuring your expatriates have a positive Malaysian hospitality.
Key features of our HR managed services
Flexible and scalable delivery models based on your preferred technology and processes, driven by automation and data analytics.
Tailor-made services for high impact and sustainable outcome. Upskilled workforce to drive greater productivity and future-proof your organisation.
Access to subject matter experts (SMEs) in corporate, strategy and HR operational areas to manage people and culture needs, as well as solve complex issues.
Compliance driven for better reporting and corporate governance.
Payroll operating procedure
Reaping the benefits of a consistent payroll operation
