Next in insurance 2025

The insurance industry continues to face mounting pressure to evolve. Increasingly common and severe weather events make it difficult to predict and price risks. This is causing a growing disconnect between what the coverage carriers can provide, and the protection customers and communities require, jeopardizing the very purpose of insurance. 

In the case of technologies like cloud and AI, a variety of factors have limited return on significant investments. Although as a sector, insurers generally remain well capitalised and are attractive targets for dealmakers, insurance leaders are being called to think bolder, collaborate stronger and execute smarter.

Climate change is redrawing the risk map and challenging the viability of global insurance markets. This is prompting carriers to raise premiums, restrict coverage, or exit certain markets. While these moves make financial sense in the short-term, there is a pressing need for innovative solutions that address a growing coverage gap. Building resilience at the community level is essential, but no single constituency can do it alone. Insurers, with more insight into risk than any other stakeholder, must take a leadership role and collaborate with governments, scientists, and communities to chart a more climate-resilient future.

Ecosystems are no longer optional—they’re a proven driver of top-line growth. Partnerships are one of the main ways insurers and brokers broaden market reach and deepen customer relationships. The carriers who’ve most thoughtfully invested in ecosystems have meaningfully improved top-line growth and client retention. Yet many insurers still struggle to activate ecosystems effectively. What makes the difference? A clear strategic vision, combined with the flexibility to experiment, adapt and scale. With the right approach, ecosystem strategies don’t just support growth—they accelerate it.