The Hub is a dedicated space where users can Experience, Learn and Innovate
It has been designed purposely around the innovation eco-system and has two concurrent architectural concepts – a contemporary learning space for PwC’s Academy and a collaborative space to innovate with PwC’s clients.
The 2,000 square metre premises spread over 4 floors goes beyond facilitating traditional sharing of knowledge in a classroom style. It lends itself to provide collaborative and creative zones that nurture innovative thinking, an executive area that focuses on re-imagining the future of business; learning zones that encourage sharing of experiences and best practices, and an experience hub that embeds the dynamism and agility required in today’s changing world.
The Hub houses PwC’s Academy which today, offers blended learning solutions tailored for clients’ needs in areas of Business and IT. The centre, which brings to life, concepts related to transformation, creativity, design thinking and innovation, also enables clients to reach out to PwC to co-create strategy, to stimulate business innovation and to resolve complex issues.
Spanning over 4 floors, the facilities within The Hub are extensive, varied and flexible allowing different activities and room layouts to be set up in a way that meets the requirements of the audience and learning methodologies.
The Hub offers a unique space that goes beyong facilitating traditional sharing of knowledge in a classroom style. It lends itself to provide:
Each training room and learning space within The Hub is setup with latest technology audio-visual equipment and includes:
Our training rooms are equipped with chairs and tables for all participants and are designed to ensure visibility and maximum comfort - both ley factors and conducive to participants receiving a positive learning experience.
The setup of these rooms is varied depending on the need – from classroom style to round tables. Each room is equipped with flipcharts, a white board, and some with erasable walls.
The Hub offers an extensive range of catering offerings to meet the varied needs of our clients. These services range from breakfast to light working lunches and buffet lunches, as well as coffee breaks.
We propose to organize the welcome coffee and coffee breaks in the designated coffee spot areas that are available on every floor of The Hub. The vicinity of the coffee spots to the learning zones is intended to ensure that breaks are held in close proximity to the training and coaching rooms.
Vending machines are also available on the ground floor.
In 2019, PwC’s Academy launched its Learning Management System, a service which offers a more digital and blended learning solution to training.
At the center of our BXT methodology is your customer.
Consumer behaviour has changed fundamentally in just a few years. Mobile technology and social media allows customers to carry out research, make purchases and interact with your company anywhere, anytime, on their terms. These new empowered customers are engaged, informed and wield considerable power online. So customer experience has never been more important.
But customer experience doesn’t just mean the design of an ecommerce checkout, or physical in-store experience. It extends to every part of your business, from marketing and sales, through to customer retention, finance and procurement. That’s why our approach to customer experience management is focused on your business objectives and uses all of PwC’s expertise to help you deliver the experiences customers demand.
Learn more about Customer Experience