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Change management

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In today’s volatile and ever-evolving landscape, business leaders recognise that change is a constant requirement. The drive stems from technological advances, evolving customer demographics, dynamic markets and human capital shifts. To stay ahead and meet business objectives, a reassessment of existing practices is essential. Yet, research shows that around 70% of change initiatives do not achieve the desired strategic outcomes. At PwC, we developed a framework designed for successful change management and business evolution. Our strategies and tools are crafted to consider the intricate connections between stakeholders, organisation, people and technologies that support them.

  • At PwC, our people-centric change approach is distinct and proven to effectively drive meaningful and enduring change. We focus on empowering people and employing various change catalysts such as:Modifying behaviours
  • Conducting key stakeholder analyses and securing buy-in of relevant stakeholders to mitigate resistance
  • Offering tailored training and coaching for managers and employees aligned with your organisation’s readiness, culture and adaptability

Do these challenges resonate?

  • Do you need to communicate key changes impacting employees, but finding it difficult to bring all stakeholders on board?
  • Is your organisation implementing new technology and you need your employees to understand and adopt changes?
  • Is there a disconnect between the leadership and the rest of the organisation about the benefits of the change programme?
  • Have you introduced new ways of working but employees within your organisation are not ‘complying’?
  • Is your organisation implementing new processes and you need to understand the impact on different roles?

How can we help?

We help you manage, drive, implement and sustain impactful change to navigate the constantly shifting environment. Our services cover:

  • Defining your strategic vision for the change
  • Analysing your organisation’s change readiness and understanding how the change will impact your people
  • Carrying out a stakeholder analysis, advising you on how to manage key stakeholders within your organisation and mitigating resistance to change
  • Advising you on best practice methodologies to align organisational leaders on the change initiative
  • Defining and planning an effective communications strategy
  • Developing the organisational capabilities you need to ensure the changes stick through training and other interventions
  • Defining and measuring the benefits of the change programme

Why PwC?

Our approach is centred around people and driving successful end-to-end change initiatives anchoring your business strategy. We offer thought leadership that draws from research on the future of work. Our expertise also spans across process-driven, technology-driven and organisational changes, supported by vast experience across diverse sectors.

Contact us

Bernard Attard

Bernard Attard

Tax Partner, PwC Malta

Tel: +356 7997 7788

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