Keep society, employees and customers safe
Beyond tracing applications and safe distancing protocols, there is experimentation with new technology to solve real new world problems and to prevent potential disease transmission. This can be leveraged by businesses at scale: IoT based communications, Bluetooth, thermal sensors to detect movement of people, robotics for logistics, deliveries and transportation. Whilst the deployment of these technologies will raise privacy concerns, the greater imperative for safety often prevails.
Design and create workplace of the future
The Singapore Government recently announced that Work from Home will be by default for Phase 1 and Phase 2 of the economy reopening. We already see a more flexible, agile workforce able to operate well from home using virtual environments and collaboration tools. Redesign workplace environments to support this “new normal” of agile working practices as we expect greater use of virtual and augmented reality applications to enhance the experience of events, meetings, conferences and entertainment.
Invest to enhance productivity
There is also an increased urgency to enhance automation through machine learning and deployment of processing bots. Artificial intelligence (AI) will play a much greater role for organisations in future to enhance productivity and drive new business models. This underpins the importance of developing more comprehensive regulations and standards for safe and ethical use of AI.
5G network rollouts required to save the day
The proliferation of new technologies and online collaboration is already putting tremendous strain on IT infrastructure and network providers. The timely rollout of 5G networks will provide the much-needed capacity for the rapid expansion of digital adoption.