Putting our best people on the job, we bring you the right expertise, experience and deep insight into the unique opportunities and challenges faced by the government and public sector at all levels.
Putting our best people on the job, we bring you the right expertise, experience and deep insight into the unique opportunities and challenges faced by the government and public sector at all levels. We help government agencies solve complex business issues, manage risk and add value to performance through our comprehensive service offerings below.
We make a difference. Find out how we did it.
Client issue
The client needed to develop a framework to assess the financial health of key local and municipal units, as well as to instill financial discipline.
How we helped
Our team developed the projection and simulation models, scenario planning tables, impact analysis, banding and scoring methodology, stakeholder engagement and public communications plan. We approached the project with key phases to deliver:
Outcome
With a robust and clear structure in place, we helped the client achieve buy-in from stakeholders on the new framework followed by its successful roll out, prompting behavioural change throughout the organisation.
Client issue
Due to escalating costs and pressure on the operation budget, the client needed to review the total cost and value of their services, which called for a cost management framework and implementation roadmap to improve resource utilisation.
How we helped
Our team approached the client’s needs as follows:
Business results
The framework provided the client with improved insights into the benchmarks for value/cost drivers and potential operation rationalisation opportunities. Meanwhile, the roadmap provided them with a clear direction moving forward on the factors that impact their resource and productivity management.
Client issue
A major university in Singapore that’s growing rapidly in size and complexity outsourced internal audit services for selected processes.
How we helped
Leveraging on our knowledge of university operations and pain points, we extended our scope of work beyond the traditional processes. We provided guidance on how consistent governance standards can be established in all schools locally and overseas, as well as how simple and regular monitoring processes can be implemented, which are vital during a time of rapid growth.
Outcome
Client issue
In efforts to strategically anchor talent in Singapore, the client undertook a project to understand what constitutes a Career Capital for foreign and local talent, and how we compare with other economies.
How we helped
We provided our client with beginning to end research and strategy development support which included:
Outcome
The study gave new insights on Singapore’s strengths and weaknesses in attracting and anchoring different groups of talents, which serves as a basis for the client’s renewed strategy and messaging initiatives.
Client issue
In efforts to embed a leading procurement function across the public sector, our team was engaged to design a procurement service delivery model.
How we helped
Our team approached the engagement in two key work streams:
Business results
In actualising the client’s endeavour, our team developed tools that standardise and raise the level of procurement capability, identified opportunities to increase procurement efficiency, governance and transparency across the public sector and more.
Client issue
The client needed to formulate a food security strategy for Singapore to address key risks, investigate priority initiatives and streamline efforts for current and future initiatives.
How we helped
Our team collaborated with key stakeholders and approached the client’s needs by:
Outcome
Our collaborative approach as well as detailed thought and coordination processes provided the client with a holistic set of strategies, our team was commended – “they are dependable and have always found a win-win solution.”
Client issue
A government body wanted to study a comprehensive suite of possible measures to stabilise the country’s emissions over the long term, and the impact of such measures on the competitiveness of key manufacturing sectors.
How we helped
PwC developed a methodology to rank the most vulnerable sectors, determine the potential impact to competitiveness in the key manufacturing sectors, assess potential responses, and proposed possible measures to reduce such impacts. The results will be used to inform future policy development.
Outcome
Client issue
For Singapore to remain competitive as a global city, the client needed to identify the factors/attributes that constitute as well as measure its success, and how we compare with other competing cities.
How we helped
By applying our research methodology and framework used for our thought leadership, Cities of Opportunity and Cities of the Future, we:
Outcome
Our leading methodology and subject matter expertise were commended by the client for having “communicated complex ideas and metrics in an easily understandable manner” and “synergising various new ideas” in addition to the in-depth analysis and recommendations we provided.
Client issue
The client needed to determine the impact of global and regional market-based measures (MBM), in particular the European Union Emissions Trading System on Singapore’s air hub development.
How we helped
Our approach to the client’s needs included:
Business results
In addition to providing the client with a comprehensive understanding of different MBM schemes’ impact, and which schemes are the most favourable for Singapore, we delivered a model that enables them to assess the impact of MBM schemes on demand.
Belinda Neo
Lee Seng Chee
Richard Skinner
In Cities of Opportunity 7, Singapore continues its rise from seventh in 2012 to the second place in the current edition. The city-state is notable for combining successful approaches to business, infrastructure and quality of life needs.
SOEs are likely to remain an important instrument in any government’s toolbox for societal and public value creation given the right context
Through a series of engagement cases illustrated in this publication, PwC shares how our Government and Public Services Practice can support your vision with value adding solutions
This paper gives an overview of the major rail projects planned and under construction in the Southeast Asian region
