To address immediate issues propelled by the COVID-19 pandemic and the long standing problems of unequal access and standards of healthcare across Southeast Asia (SEA), growing openness to HealthTech innovations is key. SEA is currently seeing a boom in HealthTech, with many innovators driving patient-centred solutions to improve lives across the region. Here’s how Singapore can play a role as a HealthTech launchpad for the region, featuring thoughts from Dr. Zubin J Daruwalla, PwC Singapore Health Industries Leader.
We are observing rapidly changing expectations from patients in the Health Industries, accelerated by the COVID-19 pandemic. A renewed focus on wellness and preventive health is observed, together with a meteoric rise in telehealth and HealthTech focus. In reaction, healthcare players are thus shifting towards various omnichannel and digital strategies. PwC Singapore Health Industries Leader, Dr Zubin J Daruwalla, together with PwC South East Asia Consulting Customer and Digital Leader Eugene Macey and Customer Strategy Director Shuchi Mehta share their insights on modern patient journeys and how to deliver unique value propositions at moments that matter by leveraging on data-based personalisation.
The avenues through which health services are delivered using new age technologies are changing at an unprecedented pace. New business models are emerging, and we can witness new entrants combining with traditional players to offer new capabilities and models of care.
Their arrival in the industry should prompt players new and old to reconsider their business models and their strategies or risk being left behind.
“While I am certain that no doctor will be completely replaced by robots or technology, I am also certain that all doctors who do not embrace technology will be replaced by those who do.”
PwC Singapore has a strong Health Industries team to work with you in defining and delivering effective solutions addressing the complex challenges affecting your business.