Privacy and Consumer Protection

Build trust and spark growth

A drive towards privacy and data protection programme to meet the expectation of your consumers and regulators.

The European Union’s General Data Protection Regulation (GDPR) is in effect since 25 May 2018, generating challenges for every organisation doing business in or outside the EU. It is among one of the highest standards of data protection in the world, giving rise to a consistent, global and unified legal basis for data protection and enforcement across the Member States.

The magnitude of this regulation resulted in the Mauritius Data Protection Act 2017 (DPA) to be revised and aligned to match the requirements of the EU GDPR. This is intended to regulate the processing and safeguarding of personal data thereby giving individuals greater control over their personal data.

How can we help you?

Our services help you perceive whether GDPR/DPA applies to your organisation. They assist you to gather information to assess your organisation’s current GDPR/DPA compliance maturity as well as understand your legacy risks.

Privacy training

Are your employees aware of GDPR and DPA? Discover our training services

Your Challenges:

  • Are your employees aware of the GDPR/DPA, and its implications on their day-to-day job?
  • Do employees know what to do when they receive a data privacy complaint?
  • Have you been following the best practices in the market?
  • How do you  efficiently train staff located in various locations, with the same level of conformity and interactivity?

How can we help you?

  • Classroom-based training sessions, covering all the key elements of the GDPR/DPA.
  • Real-life examples of GDPR/DPA in organisations, like yours, including data breach assessment or a data subject request.
  • Feedback on the usual pain points of complying with data privacy.
  • E-learning platform covering GDPR and local privacy regulation.

Key benefits:

  • Training sessions tailored to your business and organisational needs.
  • Delivered by experts in the field, having a track record of successful GDPR/DPA achievements.
  • Trainers who engage with participants, making the sessions interactive, leaving a long-lasting impact.
  • E-learning platform that allows access to materials any time of the day at the participant’s own convenience and pace.

Privacy programme management

Your Challenges:

  • Have you assessed the readiness of your organisation in relation to the GDPR/DPA?
  • Are you aware of GDPR/DPA related risks for your organisation? 
  • Have you identified the possible areas of improvement?
  • How do you remediate GDPR/DPA related risks?
  • How do you ensure a correct "roll-out" and "buy-in" of the implemented measures within the organisation?

How can we help you?

  • GDPR/DPA readiness assessment of your organisation, whilst involving the key stakeholders.
  • Identification of risks of non compliance to GDPR/DPA.
  • Define recommendations and actionable plans to mature your privacy programme. 
  • Design the privacy programme to meet consumers, business partners and regulators requirements. 
  • Develop GDPR/DPA -related procedures and policies aligned to leading standards.
  • Data Protection Officer (DPO) as a service.

Key benefits:

  • Timely assistance by a team of experts in the field.
  • Continuous communication to you in the project, ensuring alignment with ongoing projects.
  • Benefit from a tailored approach, aligned with your organisation's business objectives.

Your Challenges:

  • Is your privacy programme aligned to leading standards?
  • How to establish, govern and manage the privacy programme across the organisation? 
  • Has your organisation met relevant statutory, regulatory and contractual obligations?

How can we help you?

  • Assistance with implementation of  privacy guidance principles and procedures, monitoring and evaluation key performance indicators.

  • Alignment with GDPR and privacy acts to achieve ISO 27701 certification and continuous improvement.

Key benefits:

  • Build trust in managing personal information.
  • Support compliance with privacy regulations.
  • Provide transparency among stakeholders.
  • Differentiate your organisation in the market as ISO 27001 compliant.

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Contact us

Jean-Pierre Young

Jean-Pierre Young

Advisory Leader, PwC Mauritius

Tel: +230 404 5028

Vikas Sharma

Vikas Sharma

Consulting, Partner, PwC Mauritius

Tel: +230 404 5015

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