Supporting working parents

Why organisations need to think beyond leave policies

How to get it right
  • July 08, 2026

Becoming a parent is one of life’s most significant transitions. It reshapes one’s identity, time, and what they need from work. Yet a quiet assumption still remains, that parenthood reduces a person’s commitment to their career progression.

The reality is more nuanced. Parenthood brings a profound shift in identity. A person is no longer only a professional, a partner, or a friend, they are now a primary caregiver too. These roles compete for time and energy, creating what researchers call inter-role conflict: when the demands of one role make another harder to meet (Rotondo & Kincaid, 2008). For new parents, this can surface as guilt, uncertainty, and pressure – exactly when organisational support is needed the most.

But this tension does not mean parents are less committed to their work. What changes is not their dedication, but how they balance their career alongside their wider responsibilities. Priorities such as flexibility, wellbeing, and sustainable performance, already valued at every stage of working life, often come into sharper focus. This is why support needs to go beyond leave policies and cover the wider transition into parenthood, including their return to work.

Leave policies alone will not have the impact a solid support system has. In fact, in the UK, fathers’ take-up of shared parental leave was estimated at just 2 - 8 % in 2019 (PwC UK, 2023). This suggests that the issue is not only whether policies exist, but whether employees feel able and encouraged to use them by their management. A policy is only as strong as the support that brings it to life. 

This is why thinking needs to shift from compliance to a development perspective. A recent study carried out by PwC UK showed that their economists make the case for a “dual-earner, dual-carer” model, in which both parents are supported to remain active at work and at home, with benefits for families, employers, and society alike (PwC UK, 2023). The wider research supports this too, suggesting that strong, intentional support can reduce work-life conflict and help parents build boundaries that are sustainable over the long term (Sirakaya, 2024) thus leading to better organisational outcomes.

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How can you help?

Much of what defines a supportive workplace comes down to strong management practices, with small, intentional shifts in how the organisation operates. A few places to start:

Where the role allows, practical arrangements such as adaptable scheduling, supportive working patterns, and phased returns can help working parents balance their career and family responsibilities in a sustainable way. Flexibility works best when it is two-way, with parents and the organisation adapting to each other's needs so that business priorities continue to be met. This creates a win-win for employees and employers alike. Even when not used regularly, having these options available can help parents feel supported.

Through regular check-ins, rather than treating parenthood as a purely personal matter. 

To identify what is effective in the organisational environment and what needs to be refined.

This transition can be particularly overwhelming, so it’s important to actively support returning parents rather than expecting them to navigate it independently, by offering guidance ahead of their return.

Allocate a coach to support working parents throughout this transition. Leveraging employees who have already been through this experience can further provide shared understanding and guidance.

Many organisations have coaches nominally in place however, availability does not equate adequate function. Too often, coaching is reserved for leadership development or performance concerns, when it could be one of the most powerful tools we have for supporting parents through transitions. Used deliberately, coaching gives parents a dedicated space to reflect during a period of real change where one can clarify priorities, rebuild confidence, challenge the expectations they place on themselves, and find a balance between career and family that feels sustainable.

Equal pay

Supporting this approach goes beyond enhancing employee wellbeing, it also delivers tangible benefits for the business. Organisations that support working parents typically benefit from stronger talent retention, higher engagement, and improved day-to-day efficiency. When employees see that their organisation genuinely invests in supporting them, they feel valued, which in turn fosters a positive workplace culture and strengthens the organisation’s reputation.

This article was written by Julia Sciberras, an Associate within the Human Capital team.

References: 

  • PwC UK (2023). Women in Work Index 2023: Closing the Gender Pay Gap for good — A focus on the motherhood penalty. PwC United Kingdom.
  • Rotondo, D. M., & Kincaid, J. F. (2008). Conflict, facilitation, and individual coping styles across the work and family domains. Journal of Managerial Psychology, 23(5), 484–506. doi.org/10.1108/02683940810884504. 

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Lisa Pullicino

Lisa Pullicino

Partner, PwC Malta

Tel: +356 2564 7000

Sarah Mamo

Sarah Mamo

Human Capital Senior Manager, PwC Malta

Tel: +356 7973 8482

Nicola Galea

Nicola Galea

Human Capital Manager, PwC Malta

Tel: +356 7973 9043

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